Account problems! Help

Hello. Help to deal with an account. At me since January 1, 2014 the gold status is included, and this week became free. I tried to enter a code writes that is involved

:)

 

Credentials error

Hey guys.


I don't know if am allowed to post help threads as I see no specific sections but I thought I needed to get help from somewhere.

I'm getting an error when trying to download my old account. It still has xbox gold ( and gold pp901m on mw3 and i guesss ) and i need to get the account back so i can play on it again.

This is what the error says . ( for some reason you can't dl profiles offline but you used to be able to )

ERROR: Sorry, there's a problem with the credentials that you are using to sign in.

Visit https:// account.live .com to fix the problem.

I have gone to account.live and tried to sign in with my old account. but it says password is wrong ( even though the DL profiles says it's correct ) I have also gone to Can't access your account but that is no help niether is Google or Youtube.

Please help me. Thanks.

 

Going To Post On As Many Topics As possible

I used to help a lot of people with legitimate problems that they have had on here. I have had my account for about 2 years now. I am going to try and post on as many threads i can if people have problems or just questions about life. So if you have any questions, please. Feel free to ask me.

 

support.xbox.com/.../redeem-prepaid-codes this link will guide you threw how to redeem codes if thats what you are having trouble with

 

It did not help writing This code has already been used

Do you have another one? Try that

 

If the code has already been used, there is nothing that can be done. If you bought it at a retailer, you can try going back and complaining, but there is little chance they will do anything, you can try contacting Xbox Customer Support and they MAY be able
to verify the code.. If you bought it online, I'm afraid you are out of luck, as many won't help you there.