Account problem

I've been trying to sign into my Xbox live account and I'm getting error code 80151911,help?

:)

 

Question about sharing Destiny on two different 360s

I plan on buying Destiny and my friend is gonna download it from me. Apparently, if you wanna play Destiny on another console on your account, you have to be signed on at all times on the account that purchased it, where as if you wanna play it on the console that you purchased Destiny on, you can sign on any accounts no problem to play it.

Now this is just what I heard, but I'm confused because my friend managed to download other games from me that I had purchased and play it without any problems. She had to sign onto my account to download it, but once she was finished, she could hop back onto her account and play it with no problems.

 

Xbox 360 to Xbox One back to Xbox 360 again..

Your account will work seemlessly between the two. No problems.

 

Details on how to deal with that error code can be found here
support.xbox.com/.../error-code-lookup

 

Well that's not what's happening because it connects fine,it says that there's a matchmaking error but I was toldnthat doesn't matter, I juts can't sign into Xbox live even though I'm connected

 

you need to sign in on account.live.com and get your password changed and make sure your primary alias is verified. Also, make sure you have an alternate email and phone number listed under security that you will verify with a code. Follow these links..

support.xbox.com/.../add-security-contact-information

Once that's completed and you got the password changed, follow these steps:

support.xbox.com/.../clear-system-cache

then restart the xbox and redownload your profile, you should be good to go! =) hope this helps!

 

Break the code apart:

8015 in your code means your account has something missing/unverified in the security and needs to be fixed

Go to account.live.com/proofs (if possible use a PC and Internet Explorer as the Microsoft security pages don't always work with other browsers/devices)

Login with your account (login email and password) and verify access if your PC is not yet trusted

Check 3 things on the Protect Your Account page

1. Make sure you either have Two Step Verification OFF

OR set up TSV correctly with a smartphone ID app (and that you are using the ID app passcode instead of the password)

2. Make sure you have two verified security options (email and/or phone number) other than your login email address (your login email will not count for the 2 verified security options since you are having security issues)

3. Set up the 25 character recovery code (this code causes a back end change so the system knows you have updated the security) Also keep the code somewhere safe since it can be used to reset the password and wipe all account security options (replacing
them instantly and not having to wait 30 days for the update)

Then check "recent activity" listed on the left and see if your recent attempts show a really weird location (like the IP is in another state or country)

If it looks really odd but it was you; see if you have the option to agree that the activity was your activity

Next go to account.xbox.com (or sign in on www.xbox.com and click My Account)

Click Manage Devices on the My Account page

select See Xbox 360 Profile Protection

If you have more than one console showing as having your password saved (and you do not have more than one 360 in use) hit the green "require profile download" button

---

Now the ####19## part of the code.

There is something NOT being trusted about your network with regards to the console/account connecting to Live

The best way to deal with this is to restore your network stetting on the console to defaults (if you use manual settings record them somewhere)

-to restore to factory defaults go to settings>network settings>select your network>configure network>additional settings>restore to factory defaults

Once the network settings are restored, turn off the console (if you use Ethernet disconnect it); go to your modem and router. After you unplug the power from both, locate the little button on the modem that resets its entire connection to your ISP (normally
a little button on the back or bottom that can only be pressed with a pin)

Let the modem and router fully power cycle for 5-10 minutes

When the modem and router are back on if you have Ethernet Reconnect it

Then turn on the console

When the console is back on either test your wired connection or reset up and test your wireless connection

If the test passes and shows connected to Live head to the next step (otherwise you will need further networking assistance)

Now that the console connects to Live:

Delete the following system item files if you have them: Rights Database, Marketplace System data, Content Cache and Product Improvement Data

-to get to your system items: Settings>system settings>storage>primary storage device>system items

Clear the system cache 3 times (
support.xbox.com/.../clear-system-cache )

Now re-download your profile

Do not save the password, but please sign in

Make sure you can get online

If you can get online, please restart the console. This time login normally (you can save the password now) and make sure you can still get online and play

***if the profile is not corrupted this will simply refresh the profile and help the console see all the security updates. If the profile is corrupted then the profile will fail to download and seem to vanish from the console's sign in options. If this
happens go to settings>system settings>storage>primary storage device>profiles>locate the corrupted profile file (if still present) and then Delete Profile ONLY do NOT delete profile and items unless you want to lose your game saves

Download profile

support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console

 

All of that worked until I got to downloading my profile, it didn't work and gave me the same error code again

 

Now its error code 80070020

 

did you clear your cache before downloading?

 

8007 normally means the issue will be networking... If possible can you try to use and Ethernet connection?

Also check your network MTU settings (1364 minimum for the 360)

When 8007 is not networking; it can indicate the hard drive is loose (try removing and reinstalling it)