Account Permanently Banned.

Hello. I am making this forum about my permanently banned account (TjOsoarrogant).

So anyways on june 16th I was given noticed on enforcement action on my account from email and It said marketplace theft.

A family member of mine was using two of my accounts which are connected on a family on Xbox live.

My accounts () and (TjOsoarrogant) were both suspended for marketplace theft but () has multiple accusations of marketplace theft in enforcement while (TjOsoarrogant) has only one and is permanently banned from Xbox live. On both
Purchase history on the accounts nothing recently has been Purchased. IS there anyway I can get my account from being unbanned? I have made notice on the case review but, I'm not entirely sure that I need proof I'm innocent in this situation. I need to know
for sure because I don't want my account I've had for almost 5 years to just be gone forever and especially the time and money spent on it.

:)

 

Acct Banned - questions

Yeah, if his account got banned, there is probably a good reason, unfortunately. This isn't an official Microsoft site, but if you call them, they should be able to help you. Hopefully it's a temporary ban and not a permanent ban. You can also call 1-800-4MY-XBOX. I hope this helps!

 

Massive issue with the Xbox enforcement team

So, recently I have been permanently banned by the Xbox enforcement team, I am not here to complain that I didn't deserve the ban or that I didn't do anything wrong, I deserve it. Anyways I have a pretty big complaint about what happens to your account after you have been permanently banned, when you try to sign into your account it just simply will not let you sign into it, not bad right that's part of a ban? But when you make a whole new account and try to play any games that you downloaded on your banned account you can't play them. This is listed in their Terms Of Service (TOS) that if you get permanently banned you forfeit all licence you owned with those games. This is an issue because Microsoft does not have the right to just take away content that you purchased because you broke their rules. That is like the police taking ownership of your house and all of your possessions because you got sent to jail. They should not be able to do that, they should not be able to take away all of your belongings and your hard earned money or money you have saved up over the months, I have around 30 Dollars left on that account with the 400 Dollars worth of games, skins, and other downloadable content I have purchased over the years and something needs to be done about this, they can't just simply say that it's written down in their TOS and that is the rules because as far as I know this isn't legal in the United States at least.

 

Hi there



I'm afraid nobody in the forums will be able to assist regarding enforcement related issues or questions.

You will have to go to
http://enforcement.xbox.com and log in with the account that
received the suspension for any information and file a case review if you have not yet already.