Account on Xbox won't work online, email address not recognised.

I've had our xbox 360 for 6 years or so. Created an account and never had to sign in again on the Xbox.

Trying to get my kids on Xbox live and it requires parental approval. Tried to approve using my email address (which the security dashboard shows) and it won't recognise it. Try logging in online and again , email not recognised.

So I thought I will create a new account , using the exact email address. Set up, and new gamertag. Tried to amend gamer tag to one that my account on xbox has and it states already in use.

So my Xbox has a gamer tag for my email address but nothing recognises it and my new account is using the same email address but different tag..

:)

 

Sign in with Kinect!

I had it recently where I had to manually sign in every time with my password when it use to just recognise me. But I'd forgot I had updated my account details online and changed my primary email address. All you have to do is delete your account on the xbox one and then log in with your updated email and password. Now I just say xbox on and it auto loads me in.

 

Adding my partners Xbox 360 Username to the Xbox One

Right it's not allowing me, every time it's asking me to input the MS email address and password once that's done it makes a duplicate account which was mine

My other half didn't need to input an email address it's just a profile on my Gold Account


This is doing my NUT IN

I need to add her also because when I go away I want the Xbox one to recognise her