Account not set up

Discus and support Account not set up in XBoX Rewards & Social to solve the problem; I initiated the process to set up an Xbox rewards account, received the email stating that it would be set up within 2 days. I have not yet received a... Discussion in 'XBoX Rewards & Social' started by CrippledCripler, Jul 31, 2017.

  1. Account not set up


    I initiated the process to set up an Xbox rewards account, received the email stating that it would be set up within 2 days. I have not yet received a confirmation email or had my rewards account set up.

    :)
     
    CrippledCripler, Jul 31, 2017
    #1
  2. Setting up accounts for family members

    Welcome to the club. Did the same thing earlier. Account not set up :) well mostly for my kid.
     
    Fullmetalpanic009, Jul 31, 2017
    #2
  3. KN1GHTMARE
    KN1GHTMARE Guest
    Setting up accounts for family members

    Unfortunately each account needs to be signed in; however you can always let him play on a guest account instead. You can set parental controls on a guest account as well; we actually have a guide for it here: Guest Restrictions
     
    KN1GHTMARE, Jul 31, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Account not set up

    Hello CrippledCripler,

    We see that you are a registered Rewards member. There is not a confirmation e-mail for registration. You can confirm your registration by viewing your MyRewards page, which will show you your current Rewards details, and not prompt you to join the program.
    We see you have been registered since the 25th of July.
     
    XBLRewards8, Jul 31, 2017
    #4
  5. AridLizard Win User

    Account set up

    if your email address is a Microsoft email (@hotmail, @live, @outlook) then you wont be able to remove your account from the Xbox account.

    removing Microsoft email accounts from Xbox accounts permanently deletes the email account and you will no longer be able to access it

    all you can do is add an alias email address then promote that to be the main email address.
  6. M3tal Daz3 Win User

    Account set up

    You can't move or transfer from one account to another, all you can do is change the email account associated with that profile.
  7. ArminatorX Win User

    Account set up

    If your son doesn't have a lot of game progress or purchases on that (your email) account, I highly recommend to just create a new account for your son.

    As AridLizard already said, if your Email is already a Microsoft Account (by using a Hotmail.com, Live.com, Outlook.com address), or if you already use other services on your account like OneDrive, Office etc., then you won't be able to use these services
    with your account anymore, if you move the account over to a new Email.

    Also, in order to move the Account to the Email of your son, the email MUST NOT be a Microsoft Account already.

    If all those points are met (you don't have important stuff on your account, and your son's account is not yet a Microsoft Account), you can simply sign into your account at
    https://account.microsoft.com and add your son's email as a sign in alias.

    Then you make your son's email the primary sign in alias, and remove your own email.
  8. Lov10sBeauty Win User
  9. XBLRewards8 Win User

    Account not set up

    Hello CrippledCripler,

    We see that you are a registered Rewards member. There is not a confirmation e-mail for registration. You can confirm your registration by viewing your MyRewards page, which will show you your current Rewards details, and not prompt you to join the program.
    We see you have been registered since the 25th of July.
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Account not set up

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