Account Migration Mistake

LiiTTLEE MaN x · Jul 1, 2014

Hello,

I have mistakenly changed the region of my account to Swaziland and I am unable to change it back as I am aware of the 90 day period. Is there any way it can be changed back to United Kingdom?

Thanks

:)

Monty Nine · Jul 1, 2014

Accounts ?

Silver gives access to live for free but no multiplayer. Pretty sure it will be all you need to migrate her account to the one

SingCongButas25 · Jul 1, 2014

Mistake migrating account

Hi Kabulk,

I'm sorry to hear about your issue. With regards to the migration thing. Support might not be able to assist you as account migration is a system process. Its actually impossible to migrate by mistake as it needs you to accept before you could continue the
migration.

If you're using xbox 360, you might need to create a new account then make sure to put it under UK region then use your credit card to purchase games. If you're using an xbox one, same thing goes. You just need to set the account as your home xbox to share
the game to your main account.

StefanNeubauer · Jul 1, 2014

if by any Chance, this could only be done by xbox Support agents, so give them a call, explain what happened and then its good luck

Daft Badger · Jul 1, 2014

Don't see how you can "mistakenly" change your region as it asks you several times if you are sure you want to change.

Sorry but you will have to wait the 90 days before you can change it back.

RafaelCBF0 · Oct 31, 2018

Agreed with Daft Badger, don't even waste your time calling in to customer support, they'll just tell you to wait.

SingCongButas25

Hi Kabulk,

I'm sorry to hear about your issue. With regards to the migration thing. Support might not be able to assist you as account migration is a system process. Its actually impossible to migrate by mistake as it needs you to accept before you could continue the
migration.

If you're using xbox 360, you might need to create a new account then make sure to put it under UK region then use your credit card to purchase games. If you're using an xbox one, same thing goes. You just need to set the account as your home xbox to share
the game to your main account.

StefanNeubauer

if by any Chance, this could only be done by xbox Support agents, so give them a call, explain what happened and then its good luck

Daft Badger

Don't see how you can "mistakenly" change your region as it asks you several times if you are sure you want to change.

Sorry but you will have to wait the 90 days before you can change it back.

Kabulk

Thanks, I contacted yesterday by chat and they told me they couldn´t do anything from there... I will try again though, I find very weird for a case like this that I contacted them in the very same minute, they couldn´t make an exception... In case I don´t
manage to get a solution, How could I do for being able to download/buy online games until the 3 months have passed?

Smwutches

You would need to try contacting support to see if there is anything they can do. otherwise, you'll have to wait the 3 months.
support.xbox.com/contact-us

Account Migration Mistake