Account microsoft lock

Discus and support Account microsoft lock in XBoX Accessibility to solve the problem; My microsoft account with the address : *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** have been locked because i lost the password... Discussion in 'XBoX Accessibility' started by thibault carchon, Jan 25, 2025 at 11:02 AM.

  1. thibault carchon
    thibault carchon Guest

    Account microsoft lock


    My microsoft account with the address : *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** have been locked because i lost the password and it's now impossible for me to change it because :

    - 1 / The telephone number set for security purpose is outdated.

    - 2 / The credit card used to buy my product is too old and now destroyed so i'm unable to remember which one have been used.

    - 3 / The (and i beg your pardon) but it's real **** automatic formulary doesn't let me regain control on my account via an other email account.

    I understand the seek for security and usually i praise it BUT prior it was possible to actually telephone to customer service and get help directly now this automatic service will just block you and piss you off.

    I really hope that i'll receive help around here from an actual human !

    :)
     
    thibault carchon, Jan 25, 2025 at 11:02 AM
    #1
  2. Leugas Win User

    Account

    Im trying to acces my microsoft account but its locked, because i changed my gmail and microsoft locked it (microsoft account)
  3. Wishcatcher Win User

    Microsoft Account Locked

    Hi,

    Sorry about that issue and i can understand your frustation cause i was in the same case few years before for one of my daughters account.

    The thing you try is correct but sometimes with many account on a computer is hard for the system ( Microsoft side ) to know which account is locked even if you put the correct email ( example you are on your Windows 10 account but you put all details about
    the locked one… Cookies and co are in conflict…). So i suggest you to do what i did in the past :

    - Log into Windows 10 with the locked account (its very important)

    - Go to > https://support.microsoft.com/help/...nlock-your-microsoft-account-or-outlook-email
    follow all steps

    You should get an answer within 24-72 hours

    Regards
  4. brandiesel1 Win User

    locked microsoft account

  5. JosefLBohorquez Win User

    Microsoft account locked

    Hope you can get an answer as soon as possible

    Take care in the meantime!
  6. 17JONESE Win User

    Microsoft account locked

    It says it’s because I violated Microsoft service agreement? And yes, it is locked
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Account microsoft lock

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