Account login with ps5

Hi Rizziall, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you trying to link your Microsoft Account to play Minecraft?

I believe you can only link one PSN account to one Minecraft/Microsoft account, if you disconnect it, I don't believe you will be able to link another PSN account to it.

I took this from the Minecraft site:

"WARNING: Once a Microsoft account has been linked to a PlayStation 4 account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation 4 accounts can only be re-linked to the original account."

I'll kindly ask you to chat with PlayStation Staff using Live Chat.

Please enter this link:

https://www.playstation.com/support/contact-us/?category=Acc&subCategory=oid

A PlayStation Support Agent can help you.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Most likely someone linked his Microsoft account to another PSN account, but only sony support has access to this information (which sony account uses your friend's Microsoft account).

Unfortunately, the Microsoft account only has linked social network accounts, game accounts such as ubsoft, epic games, psn, are done in reverse, that is, the platform account is linked to the microsoft account, and microsoft does not have access accounts owned by other companies.

In your case, only the Company that owns the account (epc, ubsoft, sony, etc...) can help in this process since microsoft does not have access to either the process or the information.

Is there anyway to log in though?

Hi Jdjsbdhaba,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand the inconvenience caused. We will be glad to assist you with this.

However, before we proceed, we would like to ask some questions about it.

1. May we clarify what is the real problem you encountered when try to login?
   
2. Do you have any error message? Kindly send to us here and make sure to conceal any personal information.
   
3. Have you tried any steps to fix it? Kindly tell us what you have done so far.
   

Here are some links for you to check for login issues. Kindly check if you can get some ideas to fix your concern.

1. Microsoft account - https://account.microsoft.com/
   
2. Xbox account - https://account.xbox.com/
   
3. Check if you have Enforcement - https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history
   
4. Minecraft website - https://www.minecraft.net/en-us/profile
   
5. Check if you are ban to Minecraft - https://help.minecraft.net/hc/en-us/articles/4408964729869-Why-Have-I-Been-Banned-from-Minecraft-
   

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator