Account login problems on Xbox

Discus and support Account login problems on Xbox in XBoX on Consoles to solve the problem; As of recently I tried logging into my account and it prompted I get a parent/guardian to sign despite me being in no families/account under 18. The... Discussion in 'XBoX on Consoles' started by Colton10b, Aug 24, 2018.

  1. Colton10b
    Colton10b Guest

    Account login problems on Xbox


    As of recently I tried logging into my account and it prompted I get a parent/guardian to sign despite me being in no families/account under 18. The only account available to sign in for me was my own account, and upon putting in my password it sends me
    back into the parent/guardian sign in screen

    TL;DR: Endless parent/guardian logins on own account won’t let me login

    :)
     
    Colton10b, Aug 24, 2018
    #1
  2. SPITFIRE-SIX
    SPITFIRE-SIX Guest
    Xbox is telling me to get Gold even though I have it?

    Another way to attempt to fix this, is to remove the account from the xbox in settings->accounts-> remove accounts. After that is removed login with that gametag again to force the console to fetch your live subscription data. In rare cases your Xbox account and live account will lose sync.
     
    SPITFIRE-SIX, Aug 24, 2018
    #2
  3. Jamesx82x
    Jamesx82x Guest
    Xbox gamertag transfer help

     
    Jamesx82x, Aug 24, 2018
    #3
  4. Account login problems on Xbox

    If the DOB on your account is under 18 then it is REQUIRED to be in a family as a child and have an adult account attached to it.

    There is no way to change the DOB on an account once it is initially setup.

    So you would need to put your account into a family account as a child and have an adult account attached to it.
     
    steeledwand7664, Aug 24, 2018
    #4
  5. Colton10b
    Colton10b Guest
    The problem is the DOB on the account is over 18, so the only parent account I can sign into is my own account.
     
    Colton10b, Aug 25, 2018
    #5
  6. IF it is asking for a parent to sign in then when the account was initially setup the DOB on it was set to being under 18

    And again there is NO way to change the DOB on a xbox profile once it is initially setup
     
    steeledwand7664, Aug 25, 2018
    #6
  7. Colton10b
    Colton10b Guest
    Well my problem is I’ve never needed a parent/guardian sign in (until recently for some reason), and if the DOB on the account can’t be changed, the Xbox considered my account a parent account when trying to get a parent/guardian sign in.

    When I do sign in using the same account on the parent/guardian screen it just puts me back to the password screen.
     
    Colton10b, Nov 3, 2018
    #7
  8. Florian Rica Mendez Win User

    Error code 0x87DD0033 when trying to sign in on both xbox one console and xbox app.

    I have the same problem. I can't login to my account on my or my husbands Xbox getting the same error code. He can login to his account with no problems.
  9. steeledwand7664 Win User

    Account login problems on Xbox

    IF it is asking for a parent to sign in then when the account was initially setup the DOB on it was set to being under 18

    And again there is NO way to change the DOB on a xbox profile once it is initially setup
  10. Colton10b Win User

    Account login problems on Xbox

    The problem is the DOB on the account is over 18, so the only parent account I can sign into is my own account.
  11. steeledwand7664 Win User

    Account login problems on Xbox

    If the DOB on your account is under 18 then it is REQUIRED to be in a family as a child and have an adult account attached to it.

    There is no way to change the DOB on an account once it is initially setup.

    So you would need to put your account into a family account as a child and have an adult account attached to it.
  12. Colton10b Win User

    Account login problems on Xbox

    Well my problem is I’ve never needed a parent/guardian sign in (until recently for some reason), and if the DOB on the account can’t be changed, the Xbox considered my account a parent account when trying to get a parent/guardian sign in.

    When I do sign in using the same account on the parent/guardian screen it just puts me back to the password screen.
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Account login problems on Xbox

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