Account locked

Discus and support Account locked in XBoX on Consoles to solve the problem; Hi, This is my 3rd attempt at getting this resolved, so here goes... My Xbox live account was locked about 3 years ago due to 'suspicious activity'.... Discussion in 'XBoX on Consoles' started by WaxyRoom3522821, Dec 15, 2016.

  1. Account locked


    Hi,

    This is my 3rd attempt at getting this resolved, so here goes...

    My Xbox live account was locked about 3 years ago due to 'suspicious activity'. I'm unable to unblock it because the email associated with the account was a virgin account that I no longer have as they kill your accounts when u stop getting ur broadband
    from them.

    I've tried in vain to fill out the forms to prove who I am but I'm stuck in a cycle of them telling me my information is not right and to fill out the form again.

    I'm getting charged every year for an account I can't access because I can't login to stop the payments. Even this year when the original credit card that I pay from expired, you've still somehow managed to take payment from my new card.

    I've tried using the call me for to speak to a human but pressing the Submit does nothing.

    Please please please don't suggest I resolve this by filling out the same form I've filled out 40 times already...

    Regards

    Nik

    :)
     
    WaxyRoom3522821, Dec 15, 2016
    #1
  2. cross44
    cross44 Guest
    lock digital game to an account

    Just disable them befor e launching your game also if the friend doesn't learn delete his profile and say sorry no more use sense he can't listen.
     
    cross44, Dec 15, 2016
    #2
  3. IndieRock
    IndieRock Guest
    lock digital game to an account

    If you disable the console from being your Home Console, then other users will have to either own the content themselves, or you will have to be logged in for them to play it. Although signing in every time someone wants to play content you own can be tedious if you are the primary provider of content on the console.

    Here are directions for removing mods from the console:
    This will wipe out all the mods from the console. If you just want to remove certain mods, then I believe that can be done via the Mod Browser in the game. Although I haven't messed with this myself. So I'm uncertain of how that works.

    Edit: It looks like you can disable them in the game. So even though they will still be on the console, they won't be enable for your game saves.

    [youtube]TSc5-40sASg[/youtube]
     
    IndieRock, Dec 15, 2016
    #3
  4. Daft Badger
    Daft Badger Guest

    Account locked

    Sorry but there is nothing anyone on the forums can do as no one here has access to your account/billing info.

    You need to contact support,either by chat or by phone,as the are the only ones who have access to all your info & can cancel auto renewal as you can't do it the other ways.

    Contact Us | Xbox Support
     
    Daft Badger, Dec 15, 2016
    #4
  5. Georges C. Win User

    Account Locked - Compliance Lock

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Merry Christmas.

    Hello Anthony, I'm sorry about what's happening to your account in the however this forum is public viewing and unfortunately as independent consultants we do not have access there is some data to assist you with unlocking your account.

    I also see that you have already completed the form in the link below.

    https://www.microsoft.com/en-us/concern/account...

    What you could try is contact Xbox support via the link below to see if they can help you.

    Go to: https://support.xbox.com/en-US/contact-us/
  6. JustAnotherJay Win User

    Account locked?

    Please try the steps below:

    1. To unblock your windows live id follow these steps
    2. Go to accounts.live.com and sign in.
    3. Select continue when it says your account has been blocked.
    4. Go to the email address shown and check the email.
    5. Get the code from the email, and put the code where its appropriate.
    6. Your account is now unblocked.
    Let me know if that worked for you.
  7. VanessaPhoenix Win User

    Account locked

  8. davemcfly85 Win User

    Account locked

    then you will have to post in the suspension forum (last forum at the bottom of the support page) they can tell you why the account was suspended (make sure you give them the correct name so they can give you the info).
  9. flyboypatrick Win User

    Locked Account

    is the child lock on your account if so unlock it
Thema:

Account locked

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