Account Locked

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.

Hello Anthony, I'm sorry about what's happening to your account in the however this forum is public viewing and unfortunately as independent consultants we do not have access there is some data to assist you with unlocking your account.

I also see that you have already completed the form in the link below.

https://www.microsoft.com/en-us/concern/account...

What you could try is contact Xbox support via the link below to see if they can help you.

Go to: https://support.xbox.com/en-US/contact-us/

Please try the steps below:

1. To unblock your windows live id follow these steps
2. Go to accounts.live.com and sign in.
3. Select continue when it says your account has been blocked.
4. Go to the email address shown and check the email.
5. Get the code from the email, and put the code where its appropriate.
6. Your account is now unblocked.

Let me know if that worked for you.

Hello

Is your account completely secure?

Have a look here :
www.xbox.com/.../Security-Checklist

Have a nice day

then you will have to post in the suspension forum (last forum at the bottom of the support page) they can tell you why the account was suspended (make sure you give them the correct name so they can give you the info).

is the child lock on your account if so unlock it