Account locked

Discus and support Account locked in XBoX on Windows to solve the problem; Hi! Got hit with an account lock, but I can access the accounts gmail, the backup emails, phone number, and 2fa, but support says they wont lift it.... Discussion in 'XBoX on Windows' started by Nicholas Perry, Mar 12, 2024.

  1. Nicholas Perry
    Nicholas Perry Guest

    Account locked


    Hi! Got hit with an account lock, but I can access the accounts gmail, the backup emails, phone number, and 2fa, but support says they wont lift it. Any ideas? Talked to 3 microsoft employees and 2 xbox ones, but no avail.

    :)
     
    Nicholas Perry, Mar 12, 2024
    #1
  2. Georges C. Win User

    Account Locked - Compliance Lock

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Merry Christmas.

    Hello Anthony, I'm sorry about what's happening to your account in the however this forum is public viewing and unfortunately as independent consultants we do not have access there is some data to assist you with unlocking your account.

    I also see that you have already completed the form in the link below.

    https://www.microsoft.com/en-us/concern/account...

    What you could try is contact Xbox support via the link below to see if they can help you.

    Go to: https://support.xbox.com/en-US/contact-us/
  3. JustAnotherJay Win User

    Account locked?

    Please try the steps below:

    1. To unblock your windows live id follow these steps
    2. Go to accounts.live.com and sign in.
    3. Select continue when it says your account has been blocked.
    4. Go to the email address shown and check the email.
    5. Get the code from the email, and put the code where its appropriate.
    6. Your account is now unblocked.
    Let me know if that worked for you.
  4. VanessaPhoenix Win User

    Account locked

  5. davemcfly85 Win User

    Account locked

    then you will have to post in the suspension forum (last forum at the bottom of the support page) they can tell you why the account was suspended (make sure you give them the correct name so they can give you the info).
  6. flyboypatrick Win User

    Locked Account

    is the child lock on your account if so unlock it
Thema:

Account locked

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