Account locked, microsoft refusing to unlock it.

Discus and support Account locked, microsoft refusing to unlock it. in XBoX Accessibility to solve the problem; Account has been locked 2 years ago upon my request since a hacker gained access to it. Microsoft acknowledged this and locked the account. Recently I... Discussion in 'XBoX Accessibility' started by Arvin oo6, Feb 17, 2025 at 6:02 PM.

  1. Arvin oo6
    Arvin oo6 Guest

    Account locked, microsoft refusing to unlock it.


    Account has been locked 2 years ago upon my request since a hacker gained access to it. Microsoft acknowledged this and locked the account. Recently I have managed to gain back the password to the account (although the email is stiill changed and NOT mine, but by knowing the email I can log in and get the account is locked screen) and upon telling microsoft this they even CONFIRMED im the original owner of the account and now for some reason wont unlock the account so I can update security information? Despite me having all the proof and sending it to them as well as an appeal that they didnt accept. Its impossible to talk to a real person in microsoft that can help, all are bots and completely useless.

    I have screenshots of the mails from 2 years ago, that confirm its me and I had requested for the account to be locked and unlocked when I gain access again.

    Help would be appreciated

    Yes I did the whole account recovery form thing

    I appealed for the account to be unlocked

    I have the login information and need it to be unlocked to upfate security information

    :)
     
    Arvin oo6, Feb 17, 2025 at 6:02 PM
    #1
  2. Ryan-Butler Win User

    Portal: Still Alive wont play or redownload

    i cant reset my console it will remove my original account that microsoft falsely locked and refused to unlock, my password doesnt work on it and hasnt for over a year i'd lose all games associated with that account so im definitely not doing that option
  3. Ayden Lichtensteiger Win User

    Block Email Account

    Who is the person that has the authority to lock me out of my account? I refuse to believe there is no way a person can’t just go in and unlock it. This is straight up ridiculous.
  4. UpfrontLocket06 Win User

    Error code 0x80a40014 - "Your Microsoft account is locked"

    M'y account is locked Microsoft can u unlock it
  5. Rodrigo Oliver Win User

    Microsoft Account Locked Not unlocking

  6. Allebas Win User

    Is it possible to get a locked account back(locked by Microsoft)?

Thema:

Account locked, microsoft refusing to unlock it.

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