Account locked and can't unlock it.

Discus and support Account locked and can't unlock it. in XBoX Accessibility to solve the problem; My account has been locked for too many incorrect password attempts and has frozen me out of everything. Is there a way to cancel my subscriptions so... Discussion in 'XBoX Accessibility' started by paul layton1, Nov 30, 2023.

  1. paul layton1
    paul layton1 Guest

    Account locked and can't unlock it.


    My account has been locked for too many incorrect password attempts and has frozen me out of everything.

    Is there a way to cancel my subscriptions so I don't have to wait 30 days without access to anything on the brick sat in the corner that should be a Xbox.

    :)
     
    paul layton1, Nov 30, 2023
    #1
  2. Jeremy Grey Win User

    Account locked and can't unlock it.

    Hello Paul L ! My name is Jeremy and I’m happy to help you with your question.

    I’m sorry to hear that.

    If it is a lock due to too many password login attempts then you will have to wait 24 hours before being able to attempt using your password to login again.

    If it has been locked for security please use the link below to sign in and secure your account.

    https://support.microsoft.com/help/805e8b0d-4141-29b2-7b65-df6ff6c9ce27

    Here are some more helpful links

    Unblock your account

    https://support.microsoft.com/offic...-account-f4ad2701-d166-4d8b-8a6a-9af2a1f8a4c4

    Account recovery unsuccessful

    https://support.microsoft.com/accou...ccessful-dc56c3e3-dff0-4ed5-8edb-60290eea6b53

    Thank you for reaching out to the community forums and have a good rest of your day.

    Regards,
  3. DF DreamDemon Win User

    Getting Suspended Over and Over Again

    Can't request a call, because account is locked and it's telling me to unlock it for the 1 millionth time.
  4. Ricardo Lechuga Win User

    My account was blocked permanently without much reason

    When an account it's locked or blocked, if the account has 2fa active, they can't unblock/unlock, as they can't access the account, but if you manage to get access and then you use the 2fa with your data, anyone else will be able to access it
  5. Ricardo Lechuga Win User

    barred from inviting or accepting family group requests

    Hi CASEYO3! My name is Ricardo an independent advisor ready to help you with this situation!

    Xbox accounts age can't be changed, only way the age of the account changes it's trough time, so depending on the age set at creation of the account, if it's according to the child age, when the child becomes an adult in that region the account will also become an adult account automatically

    If an account has been locked, support can't unlock it, they don't have access for this, you should follow the process to unlock an account

    https://support.microsoft.com/en-us/account-bil...

    I'm guessing that you can't add the account to a family because it's locked but if there's a different reason please share it
  6. Daft Badger Win User

    How do I transfer data from a profile on the Xbox 360 storage to a new Xbox Live profile newly created on the same Xbox 360?

    You can't. All save data,achievements etc. are locked to the profile/acount that created the save or unlocked the achievements & can not be moved between accounts.
Thema:

Account locked and can't unlock it.

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