Account issues!!

Discus and support Account issues!! in XBoX on Consoles to solve the problem; I am trying to log into my xbox account on the xbox.com website. While attempting to do so I enter in my email, password, and it logs me into a... Discussion in 'XBoX on Consoles' started by TumoralEnd3095, Jan 2, 2016.

  1. TumoralEnd3095
    TumoralEnd3095 Guest

    Account issues!!


    I am trying to log into my xbox account on the xbox.com website. While attempting to do so I enter in my email, password, and it logs me into a account that I have never been on or heard of. I don't know why and need help resolving this. This is the account
    I have no clue about, and when I try to use the "live chat support" option it will not let me input my First or Last name making me unable to us that option.

    :)
     
    TumoralEnd3095, Jan 2, 2016
    #1
  2. Pana-Wan_Kenobi
    Pana-Wan_Kenobi Guest
    Account region issue

    I just got a used XBOX 360.
    I live in Cyprus, where XBOX Live is not supported, so i decided to choose UK as my country (did the same with PSN). I was planning on topping up my account with pre-paid cards.
    I managed signing up for XBOX Live trial and i also purchased 4 codes for Gears of War games from ebay. I managed redeeming the first one (using a VPN on my PC) and initiated the download on my console, i left it downloading and went to sleep.

    Today, i couldnt find the game in my games list. I went through the purchase history, the game was there, but the Play option just redirected me to the "My games" section. So, i decided to download it again, assuming download was interrupted somehow. And around 80% download stopped and i didnt see any error message (i might have missed it). But after some google search, i found out it has something to do with the region (probably my actual IP is d

    So, anyone has any ideas how to resolve this mess?
    thanks
     
    Pana-Wan_Kenobi, Jan 2, 2016
    #2
  3. ShallaTSoni
    ShallaTSoni Guest
    Weird Xbox Live Account issue?

    It been strange it only happened on video marketplace, fine under games?
     
    ShallaTSoni, Jan 2, 2016
    #3
  4. iNb4 Ownage
    iNb4 Ownage Guest

    Account issues!!

    Hey there!

    Thanks for the support message.

    It sounds like what you're doing is you're typing in the wrong email when it tells you to sign in. The gamertag you're wanting to sign into is more then likely associated with another account. Please try to follow these steps in this support article to
    get the correct email:
    support.xbox.com/.../forgot-microsoft-account-solution

    If no luck occures following that link, please contact Xbox Official Support via phone or chat. 1-800-469-9269 if you're in then US & Canada.

    Cheers!
     
    iNb4 Ownage, Jan 2, 2016
    #4
  5. ISirProdigy007
    ISirProdigy007 Guest
    Hi,

    Contact support numbers,

    *** United States : 1-800-469-9269 or 1-800-4MY-XBOX

    * International direct dial to the United States: 425-635-7180

    * Australia: 1800 555 741

    * Österreich: 0800 281 360

    * België: 0800 7 9790

    * Brasil: 0800 891 9835

    * Ceská republika: 800 142 365; 2390 00 459

    * Chile: 1230-020-6001

    * Colombia: 01-800-912-1830

    * Danmark: 80 88 40 97

    * Suomi: 0800 1 19424

    * France: 0800 91 52 74

    *Deutschland: 0800 181 2968

    *Greece/Ελλάς: 00800 44 12 8732

    * Hong Kong/Heung Gong: 800-96-4215

    *Bharôt:

    o कर मुक्त: 000-800-440-1179

    oकर मुक्त: 1800-11 11 00

    o मृतक संख्या नंबर: +91 80 40103000

    o कर मुक्तe: 1800-102 1100

    * Ireland/Éire: 1 800 509 186

    * Italia: 800 787614

    * Nihon 0120-220-340

    * Hanguk: 00368-440-0090

    * Magyarország: 06 80 018590

    * México: 001-866-745-8312

    * New Zealand: 0508 555 592 (Customer and Retail Support)

    * Norge: 800 141 74

    *Polska: 00800 441 17 96

    * Portugal: 800 844 059

    * Rossiya : 81080020581044

    * Al-Mamlaka Al-‘Arabiyyah as : 800 8 443 784

    *Singapura: 800-448-1330

    * Slovensko: 0800 004 557

    * South Africa , Suid-Afrika: 800991550

    * España: 900 94 8952

    * Sverige: 020 79 1133

    * Schweiz: 0800 83 6667

    * 台湾: 00801-44-4231

    * Nederland: 0800 023 3894

    * الأمارات العربية المتحدة :800 0 441 1942

    * United Kingdom: 0800 587 1102

    *** Canada and Puerto Rico Use the same number.
     
    ISirProdigy007, Oct 31, 2018
    #5
  6. XBLRewards8 Win User

    Issue With Account

    Hello jarheadbodog,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  7. Lapsa - The Sabot-Fo Win User

    Account issues.

    Thanks every-one for your help, I managed to get it working.
  8. DigitalAssassin Win User

    Account issues

  9. THEOWENKILLER Win User

    account issues

    You are silver,you need to buy gold.
  10. Nathan Roberts (Sunk Win User

    Account Issues?

    Hey there, Boric

    Changing account information

    If your unable to change your account information through your Xbox One console, then please head over to
    https://account.live.com and sign into your Microsoft account. You will be able to change your bank and billing information through that link, and it will save on your Microsoft Account. This should update
    onto your Xbox One account, as the Xbox Account gets this information from your Microsoft Account.

    You can also change your account information through the Xbox website here:
    https://account.xbox.com

    Please note, because your accessing sensitive information, you may get greeted by a security challenge when logging onto the websites. This is normal, and it is Microsoft's way of making sure it is you (The account holder/owner) that is wanting to access
    this information.

    Also, if you are wanting to change your bank and billing information, but have an active membership on your other payment method, you will be able to add a different payment option but you won't be able to delete the old payment option unless the subscription
    expires on it. This also goes for any other subscription that is using that payment option, so if your wanting to delete any payment options and find you can't. Please check to see if you have any active subscriptions.

    If you find you do, you will need to make sure you turn off auto renewal. For all subscriptions for your Microsoft account, you will find these through the first link I provided to you at the top.

    Not able to log into my account

    Please delete your account from the Xbox One console, then do a hard reset. Once the Xbox has shut down, please power the console back on and re download your Xbox profile back onto your Xbox One. This should then, hopefully, allow you to sign back into your
    Xbox account.



    I hope this helps you get back onto your Xbox Account, and change your information.

    Regards,
Thema:

Account issues!!

Loading...

  1. Account issues!! - Similar Threads - Account issues

  2. I am experiencing a sign-in issue with the email associated with my Minecraft account.

    in XBoX Accessibility
    I am experiencing a sign-in issue with the email associated with my Minecraft account.: Good evening, I’m experiencing a sign-in issue with the email associated with my Minecraft account. I’ve had this account for exactly one year, but unfortunately, I’ve lost access to the secondary...

  3. I have a suspension on my Xbox account for an activity feed issue, I wasn't told what it...

    in XBoX Accessibility
    I have a suspension on my Xbox account for an activity feed issue, I wasn't told what it...: I have a feeling it was spam report of something from forever ago on my feed as I haven't posted anything to it in almost four years from my memory and im wondering if there's any way I can look...

  4. Regarding the issue that it is free to register a personal developer account starting from...

    in XBoX Accessibility
    Regarding the issue that it is free to register a personal developer account starting from...: I really don't know where to post the question about registering a personal developer account. In the official announcement, it was stated that starting from June 1st this year, it would be free...

  5. account issues with xbox game.

    in XBoX Accessibility
    account issues with xbox game.: I am trying to start a new game in Zenless Zone Zero, I made a new email and everything, but when I try to unlink the previous account it says it is already unliked, despite it having an unlink...

  6. i recover my microsoft account but the issue is the hacket email is still on my minecraft...

    in XBoX Accessibility
    i recover my microsoft account but the issue is the hacket email is still on my minecraft...: hi. i got hack and lost my microsoft. the hacker change my email and lost connection to my xbox and minecraft both java and bedrock account. my java name is: Infinitykey my xbox/bedrock:...

  7. im having issues logging into my microsoft account

    in XBoX Accessibility
    im having issues logging into my microsoft account: i cannot log into microsoft and every time i try it either wont send an email to me giving me a code or when i try to use my linked phone number it tells me the verification method isnt working...

  8. minecraft account issue

    in XBoX Accessibility
    minecraft account issue: is it possible to transfer my minecraft account only to a new microsoft account? 84df1ed6-3146-47be-b14a-017e634150b1

  9. Gamertag issue on main account I guess :,(

    in XboX Insiders
    Gamertag issue on main account I guess :,(: I created a secondary account with a gamertag I liked, just to save it for the future. One month ago, I changed the gamertag on the secondary account so I could use that name on my main account....

  10. I have an issue with my store account not playing nice

    in XBoX Accessibility
    I have an issue with my store account not playing nice: Hi there, I have an issue with my store account vs my xbox account. decades ago I setup an xbox account under a different email address - due to not wanting to look a tosser when applying for...