Account is set as a child even though I'm 18.

Discus and support Account is set as a child even though I'm 18. in XBoX Accessibility to solve the problem; I recently tried to apply to become a Sea of Thieves Insider, but when I did it said I must be 18 or older. I contacted Sea of Thieves support and said... Discussion in 'XBoX Accessibility' started by JustANuttyBuddy, Apr 14, 2020.

  1. Account is set as a child even though I'm 18.


    I recently tried to apply to become a Sea of Thieves Insider, but when I did it said I must be 18 or older. I contacted Sea of Thieves support and said they looked at my account and it is still a child account, then told me to contact Xbox Support. I couldnt
    find anything on the subject or get help, so now Im asking here. How can I fix this?

    :)
     
    JustANuttyBuddy, Apr 14, 2020
    #1
  2. meangreen0916 Win User

    Account is set as a child even though I'm 18.

    Open up a live chat with an agent they should be able to fix this issue for you.
  3. j4yt411 Win User

    Account is set as a child even though I'm 18.

    were you on a family profile b4 being 18 if so you still need the adult to change u to 18 on live gold and on family believe me I use it as a tool if kid plays up lol hes 20 now
  4. MKDeed Win User

    Account is set as a child even though I'm 18.

    What i had to was remove the account from family then re add it and set to aduit settings thats what i had to do from microft settings not on xbox
  5. Pony Boy Killer Win User

    My account is set to a childs account even though im 18

    Hi, so my account is considered a childs account even thought the birthday is set to 1985, im pretty sure I put in my real birthday before when I was 17 but im 18 now so even if thats the issue it should be resolved, I dont understand what to do
    theres literally no information on what I can do.
    Should be able to do it from the xbox settings. but you can also look on the xbox support page for help.
  6. Very Fat Santa8 Win User

    My account is set to a childs account even though im 18

Thema:

Account is set as a child even though I'm 18.

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