Account Is Not Reflecting Any Xbox Rewards Points

Discus and support Account Is Not Reflecting Any Xbox Rewards Points in XBoX Rewards & Social to solve the problem; I've bought 9 movies this month so far, one of which I've preordered and is out now -- Marvel's Doctor Strange. None of the points that I should have... Discussion in 'XBoX Rewards & Social' started by amswafford, Feb 19, 2017.

  1. amswafford
    amswafford Guest

    Account Is Not Reflecting Any Xbox Rewards Points


    I've bought 9 movies this month so far, one of which I've preordered and is out now -- Marvel's Doctor Strange. None of the points that I should have gotten is reflecting on my account as of yet. Can someone look into this for me?

    :)
     
    amswafford, Feb 19, 2017
    #1
  2. Bowala91
    Bowala91 Guest
    Not receiving rewards points. Signed up months ago.

    I signed up for Xbox rewards back on May 15th. I have made several purchases since than and nothing is reflecting in my history and I still have 0 points. Please advise
     
    Bowala91, Feb 19, 2017
    #2
  3. SussSquid
    SussSquid Guest
    My rewards are not being Credited from my xbox to my account.

    The overall information from my xbox is not reflecting what's on my rewards page. Right now my rewards show that i have 0 points and have only 80 hours of gameplay logged onto my account. however, if you ask my wife. she would swear up and down that that
    information is completely inaccurate. additionally, i am not being credited for the games that i have for my xbox as well. IE for Honor and GTA V etc.
     
    SussSquid, Feb 19, 2017
    #3
  4. Account Is Not Reflecting Any Xbox Rewards Points

    You have posted this in the discussion forum which is not monitored by the staff. You will want to re-post your topic, but change the Forum Type to "Support".

    Once you do that, the staff will review your account and reply to you. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Feb 19, 2017
    #4
  5. Murphs-A47006C9-2185 Win User

    Account Is Not Reflecting Any Xbox Rewards Points

    You have posted this in the discussion forum which is not monitored by the staff. You will want to re-post your topic, but change the Forum Type to "Support".

    Once you do that, the staff will review your account and reply to you. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply.
  6. Belle B Win User

    I bought Xbox live gold literally this morning with Microsoft rewards points and it took my points but did not give me Xbox live gold

  7. spangmastaflex Win User

    Cannot use microsoft account credits

    Like I said, maybe try a different browser or computer, or try your cell phone. And if the rewards points transfer was recent, they can take up to 3 or 5 days sometimes to reflect on your account.
  8. XBLRewards8 Win User

    Multiple accounts

    Hello DR IRISH 819,

    Our Rewards system will track any gamertag changes made on your account, although your new Gamertag may take time to be properly reflected on your Rewards page.
  9. xbox360italy Win User

    Missing Microsoft Points

    Hello ARISTEIA

    I logged into the Xbox LIVE Rewards website and my points balance seems wrong. What should I do?

    A. First, remember that these are Rewards Points that have been earned through Xbox LIVE Rewards. This total does not include any Microsoft Points that have been purchased under your Xbox LIVE account. Don't worry, you can spend Reward Points just like the
    rest of your Microsoft Points.

    Secondly, don't forget that Rewards Points are deposited into your Xbox LIVE account twice per month. Check the Rewards Points Pending section of the MyRewards page to make sure you don't have any pending transactions, which will not yet show up in your Total
    Rewards Points Awarded. Rewards Points do show in your
    Microsoft Billing
    Points activity area along with points you've purchased or redeemed. You can look for your deposits there as well.

    For general program questions check out the Xbox LIVE Rewards forums page.

    http://forums.xbox.com/xbox_forums/xbox_rewards_support/f/29.aspx
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Account Is Not Reflecting Any Xbox Rewards Points

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