Account info

I can not get into the website with my account. It is telling me to put in a password i can't remember.

Thanks for contacting us my name is Samy, I am advisor independent and I will be helping you today.

How are you, mate?

Can you access this site with your account? If so, click on ''advanced security settings'' scroll down and see if you can click ''generate a new code''.

https://account.microsoft.com/security

Hello Charlie304250,

We have adjusted some information, and this warning should go away over the course of the next few days. If it returns, let us know right away, as this will be a more accurate report that your emails are not being delivered.

Hi there,

can you check this link:
support.xbox.com/.../error-email-password-not-valid

It is about the first errorcode you mention, see the solutions part for things to do/try to fix this issue

If you have reset your password as solution mentioned on that link, be sure to redownload your profile:

http://support.xbox.com/en-US/xbox-360/settings-and-initial-setup/profile-move-delete

-

Let us know the results

Hey man, if you want official support on these matters, you should contact xbox support. Xbox.com/support is not necessarily a live team that can respond to changing error codes. Have you tried clearing the cache? That's a pretty simple fix for these type
of issues. Select your hard drive with Y and select clear system cache when you get prompted with different device options. Also man, if you're getting this issue at sign in, and you are able to sign in at xbox.com or account.live, then its likely that your
account may be blocked. Good luck in this man, try these steps and if it doesn't work, I gots some other stuff we can try.