Account Info STILL needs updating!!

IntenseSeverus · Oct 31, 2016

I have updated my account multiple times to match my address to all my payment methods, profile, and billing and the status has not changed from account needs updating. It has had that status for weeks now.

:)

cursedsnomann · Oct 31, 2016

i keep getting the information needed on my screen

i have updated the email and all the info on my account but it keeps telling me it still needs updating what am i missing ?

teflonbriggs · Oct 31, 2016

Account info error 80151015

Account info error 80151015. I have tried updating my password still not working. please help

XBLRewards8 · Nov 1, 2016

Hello IntenseSeverus,

We responded with why this is occurring on your previous post at (https://forums.xbox.com/en-US/thread/8D18621F-4983-4464-9C8D-932B4FE93AB8). What is occurring is that
your billable account information is not being properly communicated to our deposit process, which is causing the deposit to fail when it cannot determine which billable account to deposit into. At this point in time, we have still not received a resolution
from the other team currently working on this issue. We apologize for the inconvenience that this issue is causing. In the meanwhile, we will continue to attempt a deposit into your account.