Account Help!

Discus and support Account Help! in XBoX on Consoles to solve the problem; When I first got Xbox Live I created an account and GamerTag with a hotmail email address that no longer exists. I just created a new account with Xbox... Discussion in 'XBoX on Consoles' started by OutsideIce3779, Dec 26, 2017.

  1. OutsideIce3779
    OutsideIce3779 Guest

    Account Help!


    When I first got Xbox Live I created an account and GamerTag with a hotmail email address that no longer exists. I just created a new account with Xbox and was wondering if there was anyway to get the purchases from my previous account moved to my new account?
    Any help from someone would be greatly appreciated!

    :)
     
    OutsideIce3779, Dec 26, 2017
    #1
  2. thomo
    thomo Guest
    thomo, Dec 26, 2017
    #2
  3. Jack Le
    Jack Le Guest
    Help. My account got hacked

    My account has been banned from communications because someone hacked my account. Please help me.
     
    Jack Le, Dec 26, 2017
    #3
  4. steeledwand7664
    steeledwand7664 Guest

    Account Help!

    Do you remember the password for the Hotmail account?

    if so it is still a good email it would be the same password that you would use say if you were trying to sign into the account on your xbox console.

    to check the Hotmail email you would go to outlook.com and sign in with the Hotmail email and password associated with that account.

    if you do not remember the password you can try and recover the Hotmail account at account.live.com/acsr

    then you can sign into the account at account.live.com/addassocid and change the email address associated with that Microsoft account.

    Now to answer your question NO you can not transfer purchases made on one account to another account.

    but you can recover your old account and change the email used for signing into that account. by following the directions above
     
    steeledwand7664, Dec 26, 2017
    #4
  5. Boombaa Win User

    Account help

    Hi,

    No one will be able to help for this here, your friend must connect to the Enforcement site and raise a case review if he is eligible.

    And by the way as he is responsible for his account, it doesn't matter if someone else was able to use it, the suspension will probably not be lifted.
  6. Smwutches Win User

    Help with Account

    An account suspension would not suspend any other accounts on the console, but a console ban would. Console bans would not be listed on the enforcement site and there is no way to contact the enforcement team regarding them. You can try contacting support
    to see if they can check for a ban and to find out how long it is. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  7. Daft Badger Win User

    Account help.

  8. Daft Badger Win User

    Account help.

  9. Photonimus Win User

    Account help

Thema:

Account Help!

Loading...

  1. Account Help! - Similar Threads - Account Help

  2. Help me with finding a way to recover the account. please.

    in XBoX Accessibility
    Help me with finding a way to recover the account. please.: Hello, I’m reaching out because I need assistance with recovering my Microsoft account/xbox account. A few months ago, my account was compromised, and I’ve been unable to regain access since...

  3. Please help me log into my minecraft account

    in XBoX Accessibility
    Please help me log into my minecraft account: I got minecraft java about 10 years ago and have loved it since. For some reason all of a sudden it says I do not own the java edition (or any edition for that matter) I last played on java in...

  4. Xbox account email help

    in XBoX Accessibility
    Xbox account email help: My current email on my Xbox account is a Xboxlivefamily email, I'm trying to change the alias to my personal email but it's not allowing me to. Any help would be appreciated....

  5. I need help removing a guest pin on my account I didn’t set

    in XBoX Accessibility
    I need help removing a guest pin on my account I didn’t set: I need help removing the guest pin that I didn’t set e8031a83-b607-4747-aacd-5651b9105d87

  6. My Microsoft account was stolen. NEED HELP [my minecraft account was stolen by hacker too]

    in XBoX Games and Apps
    My Microsoft account was stolen. NEED HELP [my minecraft account was stolen by hacker too]: At first, i have a microsoft account created at 2017, which i created just to buy minecraft. Email: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** I used this account 9 years...

  7. Need help with finding my email for a stolen account

    in XBoX Accessibility
    Need help with finding my email for a stolen account: I had my account stolen and I don't remember my email for the account and I was wondering if you could help find out the email address for me and this is my gamertag for the account that was...

  8. I need help with my epic account .

    in XBoX Games and Apps
    I need help with my epic account .: i have been facing issues while launching gta 5 from my epic account . I have downloaded it but whenever i launch it , it says , please verify installation . After i verify , if still shows the...

  9. Permanent Ban on My Childhood Family Account – Pleading for Help

    in XBoX Accessibility
    Permanent Ban on My Childhood Family Account – Pleading for Help: Dear Xbox Community, I’m writing to share a heartbreaking situation with my Xbox account and to seek any advice or support you might offer. My account, which I’ve shared with my family for years,...

  10. PLEASE HELP. HOW DO I APPEAL LOCKED ACCOUNT OR PERSONALLY CONTACT MICROSOFT THROUGH EMAIL?

    in XBoX Accessibility
    PLEASE HELP. HOW DO I APPEAL LOCKED ACCOUNT OR PERSONALLY CONTACT MICROSOFT THROUGH EMAIL?: HOW DO I APPEAL LOCKED ACCOUNT OR PERSONALLY CONTACT MICROSOFT THROUGH EMAIL? For some reason, my Microsoft account got locked. I ama college student who uses that account on both our school...