Account Help.. Please!!??

Sibag87 · Jun 9, 2014

Hi, I just bought an Xbox One and am trying to sign into my profile so I can get my XP and stuff on games like FIFA. The email address I need it the one I'm posting from now.. I put that into the required box and it tells me that the email address is already
taken (obviously) and so I need to choose anogther one. However,it will let me sign into a profile which I used even before the one I want to use now! If anyone can help it'll be much appreciated. I don't want to lose what would basically be hours of playing
time because the console is being picky about an email address! Thanks!

:)

Jack Le · Jun 9, 2014

Help. My account got hacked

My account has been banned from communications because someone hacked my account. Please help me.

ProSebbyHD · Jun 9, 2014

Xbox Live Perma Ban (Unban)

is it possible to unban an account as mine was marketplace fraud for things a hacker did. I have the account for like 5 years now and all the account on it is gone. can you report the account enough for the ban to be overwritten and cancelled. If so can you please report Pro5ebsterHD on xbox it would really help me out with the ban thanks.

maxen · Jun 9, 2014

Are you trying to sign into this profile here or create another one?

It sounds like you're in the 'create a profile' options if it's telling you the email address is already taken.

Whatever the issue, this handy guide should be able to set you on the right path:

support.xbox.com/.../sign-in-solution

Let us know how you get on with that or if you have any further questions.

Dirty Loco

When coming to xbox.com, did you select "Join Now" or "Sign In"?

Magictieguy7

i want to change because i want to play EA madden 12 with my friends

Mister Gwyther

Strictly speaking, it's against the Term of Use to share account. We recommend creating a second account for this. Either way, changing the age is not possible. Sorry.

king puppy30

thats annoying because it was my sons account now we are sharing and i wont to change age to 36...

BesottedNebula3

when I came onto xbox.xom I hit sign in, my GT was already being used, by me, but microsoft made me make a winID, which I thought were supposed to link together and gave me the random generated name

As far as changing my GT for free, ive tried to do that but when I use my GT it says its taken, cause i'm already using it, but it wont let me USE it... make sense?

Account Help.. Please!!??