account help needed

D4nger2self · Dec 25, 2017

How can I change the account email on the xbox account. My son has his xbox account registered with my email account. I would like to remove my email account from his xbox account and have him use his own email address. How can I do this?

:)

ScowlingCrowd58 · Dec 25, 2017

Recovering an Account (Help needed)

I'll call Tech support right now then. The reason I haven't tried Tech Support really is because my Communication skills over the phone isnt to well. i'll try to provide as much info I can. all i wish for atleast is to know the 1st letter of the WLID to
get some thot on what it is...

Mister Fitzer · Dec 25, 2017

Recovering an Account (Help needed)

Hey Scowling, sorry to hear about the account issues! Before we go any further, I want to make sure I completely understand the issue you're experiencing. It sounds like you're not sure as to the details of the account you want to use, namely the WLID. Is
this the case? If so, you should be able to call phone support for assistance--if you can provide all other relevant details of the account, they should be able to provide the WLID to you.

Mistress Sara · Dec 25, 2017

Hi there,

You can follow the steps
here to change the email address on an account.

amcs3 · Nov 1, 2018

Hi - Im keen to find out if this worked or not. I've looked at the advice from Mistress Sara and if Im not mistaken that suggests that you change the email details on the Microsoft account as opposed to just on the Gamertag. Im presuming its just the Gamertag
email address you're looking to change?

amcs3

Hi - Im keen to find out if this worked or not. I've looked at the advice from Mistress Sara and if Im not mistaken that suggests that you change the email details on the Microsoft account as opposed to just on the Gamertag. Im presuming its just the Gamertag
email address you're looking to change?

outofthebelljar.

The only other thing I would suggest would be to look it up on the console but by the nature of your question, I can safely assume that you are trying to recover it to your console. Is there anyone you can go to in order to use their phone to call?

HassanB

Hello,

The parental account e-mail is displayed when you try to make any sort of changes on your account like
editing your privacy and online settings or anything to do with your
billing settings.

If you don't see the parental e-mail that it's asking you to login to then please
contact phone support directly, and they should be able to assist you with the parental e-mail that's associated with your account.

ScrewyPepper452

For information about your suspension and to see about submitting a case review, you would need to go to
http://enforcement.xbox.com

i did that with the guy on the phone i couldn't access it so he sent me here could i have some more help i dont know what to do

{Parity}

There is no contact numbers for the enforcement team. The only way to contact then is through the case review on their website. enforcement.xbox.com/home

Hope this helps. Good Luck!!

account help needed