Account has gold but console says i need to purchase it

Discus and support Account has gold but console says i need to purchase it in XBoX on Consoles to solve the problem; Just bought an Xbox one, i don't have gold so put my brother's account on it and it say the gold expired last year whilst he can sign in on his Xbox... Discussion in 'XBoX on Consoles' started by xFALL3nxbuffalo, Mar 24, 2018.

  1. Account has gold but console says i need to purchase it


    Just bought an Xbox one, i don't have gold so put my brother's account on it and it say the gold expired last year whilst he can sign in on his Xbox and play with his mates online, I've removed the account, reset the console.....

    :)
     
    xFALL3nxbuffalo, Mar 24, 2018
    #1
  2. XBOX live gold activated in account, but not on console

    I have purchased a live gold code and entered it in my microsoft account. There it says it´s active, but on my console it says I have no active live gold account and I need to purchase one. It has been like this for three days now. What is the problem?
     
    SolePython47944, Mar 24, 2018
    #2
  3. XY4242
    XY4242 Guest
    Xbox live gold isn't working

    So I have automatic billing for Xbox live Gold but I am not receiving any benifits from it on my Xbox console such as the free games with gold. Everytime I check on console for gold it only has the option to purchase it while on my account it says my Xbox
    live Service is active. How can I fix this?
     
    XY4242, Mar 24, 2018
    #3
  4. Account has gold but console says i need to purchase it

    Hi xFALL3nxbuffalo!

    If your brother is able to sign in and use Gold features on one console, but not the other, that could indicate that his console was set as the
    Home console for an account to share that account's Gold membership on that console. If you try signing into your brother's console with your account to test, are you able to use Gold features from that console?
     
    Mister Quasar, Mar 26, 2018
    #4
  5. Mister Quasar Win User

    Account has gold but console says i need to purchase it

    Hi xFALL3nxbuffalo!

    If your brother is able to sign in and use Gold features on one console, but not the other, that could indicate that his console was set as the
    Home console for an account to share that account's Gold membership on that console. If you try signing into your brother's console with your account to test, are you able to use Gold features from that console?
  6. Smwutches Win User

    Can two people share a library?

    The would only be able to share everything on one console. The account that has purchased the games would set a console as their Home console. Both accounts would have access to the games/gold on that console. The account that made the purchases can sign
    into any console and access the content because it was purchased on their account. If the other account wants to use the games or gold on any other console, they would need to purchase it on their account.
  7. xTye Win User

    Free membership

    There is no free membership. You'll need to purchase a Gold subscription or, if your console has them available (3 per console), make a new account and receive a free month of Gold for the new account.
  8. Smwutches Win User

    Switching and adding a 3rd xbox

    Gold can only be shared on 1 console at a time. In order to use gold on 3 consoles you would need gold on at least 1 other account.

    Anything you purchase on your account is tied to your account. So once your kid signs into a new console he can redownload GTA or anything else he has purchased with his account.
  9. Smwutches Win User

    New Xbox, lost Live

    Not entirely. If one person has gold on their account and sets a console as their Home console, all other profiles on that console will have access to gold. Gold is not shared through family settings. So you would either need to purchase gold through your
    account or the person who had the old console set as their Home would need to set your new console as their Home.
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Account has gold but console says i need to purchase it

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