Account has Been suspended. Need help!

Discus and support Account has Been suspended. Need help! in XBoX on Consoles to solve the problem; Hi, You should reAlly just contact support. Try clicking on the "account"option instead of the billing option and then select online chat. They are... Discussion in 'XBoX on Consoles' started by Overdose10, Jan 8, 2014.

  1. HunterFinder
    HunterFinder Guest

    Account has Been suspended. Need help!


    Hi,

    You should reAlly just contact support. Try clicking on the "account"option instead of the billing option and then select online chat. They are really very helpful and will take care of this for you. I talked to them via chat and had them stop my auto renewal
    and take my credit card info off for me because I am now using pre paid cards for my gold membership.
     
    HunterFinder, Oct 31, 2018
    #16
  2. MB5656 Win User

    Account has Been suspended. Need help!

    yes you can cancel auto renewal go here:

    support.xbox.com/.../renew-xbox-live-gold-account

    hope that helps :)
  3. Overdose10 Win User

    Account has Been suspended. Need help!

    I've just done it through Paypal, but it said something about auto renewal, will it continue to take the money out? Can i cancel that. I really don't want to go though with this again.
  4. Overdose10 Win User

    Account has Been suspended. Need help!

    @TheevilJoker i live in the UK so giving me a number for the US does not help. @Ngocphi how do i make payment from my new card, whilst Microsoft is trying charge the price of £5.99 from my old card which no longer exists? I'm feeling very frustrated and
    confused at the moment. If someone could give me the number for direct contact for xbox support in the UK it would be a great help, because the layout and problems I'm having with this online site is disgusting.
  5. MB5656 Win User

    Account has Been suspended. Need help!

  6. The Evil Joker6 Win User

    Account has Been suspended. Need help!

    Okay, If you want to call them the Number - For the US - (800) 4MY-XBOX or (800) 469-9269
Thema:

Account has Been suspended. Need help!

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