Account has Been suspended. Need help!

HunterFinder · Oct 31, 2018

Hi,

You should reAlly just contact support. Try clicking on the "account"option instead of the billing option and then select online chat. They are really very helpful and will take care of this for you. I talked to them via chat and had them stop my auto renewal
and take my credit card info off for me because I am now using pre paid cards for my gold membership.

MB5656

yes you can cancel auto renewal go here:

support.xbox.com/.../renew-xbox-live-gold-account

hope that helps

Overdose10

I've just done it through Paypal, but it said something about auto renewal, will it continue to take the money out? Can i cancel that. I really don't want to go though with this again.

Overdose10

@TheevilJoker i live in the UK so giving me a number for the US does not help. @Ngocphi how do i make payment from my new card, whilst Microsoft is trying charge the price of £5.99 from my old card which no longer exists? I'm feeling very frustrated and
confused at the moment. If someone could give me the number for direct contact for xbox support in the UK it would be a great help, because the layout and problems I'm having with this online site is disgusting.

MB5656

Hi

for these problems go post this on here:
forums.xbox.com/.../41.aspx

hope that helps

The Evil Joker6

Okay, If you want to call them the Number - For the US - (800) 4MY-XBOX or (800) 469-9269

Account has Been suspended. Need help!