Account hacked

Discus and support Account hacked in XBoX Accessibility to solve the problem; My account was hacked and purchases made from my card on my account for £5 xbox gift vouchers not made by me. I reported this to my bank and have... Discussion in 'XBoX Accessibility' started by Linzi McKenna, Jan 27, 2025.

  1. Linzi McKenna
    Linzi McKenna Guest

    Account hacked


    My account was hacked and purchases made from my card on my account for £5 xbox gift vouchers not made by me. I reported this to my bank and have removed my card from my account. Can you help with the following questions:

    1. It wont allow me to remove these gift cards from my microsoft account or report them

    2. Im trying to add my new card to my account and it won’t allow me to do this, it’s showing an error that my details are wrong.

    I have tried calling and using every online help platform but i’m getting nowhere. Can someone help?

    :)
     
    Linzi McKenna, Jan 27, 2025
    #1
  2. Merlin4421 Win User

    I got to play the xboxone and ps4....

    Beachbum don't get in a hacking argument lol. Hacking single accounts is different than hacking into the PSN and stealing account info and credit cards.
  3. brandiesel1 Win User

    Microsoft Refund Policy is a JOKE!

    Your account wasn’t hacked. No one hacks an account and buys games for them lol.
  4. Obsessive Power Win User

    Microsoft you have a PROBLEM

    Unless a main website or service has been hacked - like PSN, it's not a hack ok.

    Phishing, NOT a hack

    Social engineering, NOT a hack

    Giving someone your LIVE ID to someone else and then losing your account,
    NOT a hack

    Using dodgy software or websites offering free points and what not, then losing your account, still
    NOT a hack.

    Signing up for various suspect websites using the same email address and password for LIVE. then losing your account. still
    NOT a hack.

    If EA was compromised and it held your Windows LIVE ID, this is technically a hack, but it's EA that would have been hacked, not Xbox LIVE. When I say 'hack' I mean a real, sophisticated website or server attack. A hack in the literal sense of the word.
  5. Boas BS5 Win User

    Hacked Account

    Hacked Once = Possibly

    Hacked Multiple times = Unlikeley

    MS to keep restoring your account after multiple hacks = Impossible

    IMO
  6. Burst Axe Win User

    Microsoft Employees Get Accounts Hacked

    So something else got hacked and the information was used to hack accounts. While its indirect it wasn't a complete hack of XBL Wilk0.
Thema:

Account hacked

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