account hacked

someone got on my account and not only changed my gamertag but purchased games and dlc using my credit card costing me $ for stuff that's not even for me. I want a refund and my gamertag back

:)

 

Microsoft Account Hacked

Here you go buddy, some info! https://support.microsoft.com/en-us/help/12414/microsoft-account-identity-verification-apps-faq

people don't need to change email address when compromised, they need to change password and make sure they have proper security... that includes not using passwords on more than one service, if one service is compromised all those details are sold.

Someone in another country will pop up with it, even if it takes years to happen. My skype password took approximately 4 years from compromise to have someone log in and use it.

This app makes you click approve when logging into websites, and it's instant once you click "accept" the website will load in normal.

Any devices that don't work with the app like xbox 360 will have you go to website once to create a password (it will generate a password that isn't easy) and you use that on those devices to login with your normal user name.

 

Microsoft Account Hacked

Im tired of this hacking shit.

Off topic, everyone needs to watch out for that ransomware shit.


Last year almost 1 billion got paid out. That was a huge jump from 2015 where only 32 million was paid out. With a jump like that Im sure it will grow even more.

 

You need to contact Xbox support, and report the account stolen. Contact Us | Xbox Support

Also, you should change the email and password on the account.

 

Not only is it highly unlikely for a single account to be "hacked" if someone did manage to do that they would have most likely just stole your credit card info rather then fool around on your account by messing with your gamertag and making unnecessary
purchases.

It sounds more like someone just got onto your Xbox while your account was still open. A lot like how people use a friend's device to access their facebook and they forget to log out, then the friend posts some nonsense using said account.

If you truly believe your account has actually been hacked then your best bet is to contact Xbox Support. They'll look into your account and need real viable evidence that the purchases and changes were made by a seperate party.

 

Accounts get "hacked" all the time, its truely not hacked , but the user has been fished for information probably lured by some message about free xbox stuff or games or even cheats. No one has ever hacked into the accounts held by Micro Soft.