Account Hacked, Then Banned! Please help me!

Discus and support Account Hacked, Then Banned! Please help me! in XBoX on Consoles to solve the problem; Xbox Live Gamertag: OG Jokey Joker I believe that my profile was mistakenly banned. I did recieve the email about why my profile was banned, but I can... Discussion in 'XBoX on Consoles' started by Flexin On eM ii, Jan 30, 2014.

  1. Account Hacked, Then Banned! Please help me!


    Xbox Live Gamertag: OG Jokey Joker

    I believe that my profile was mistakenly banned. I did recieve the email about why my profile was banned, but I can honostly say that I am innocent. I did not do what it said i did, someone hacked me. My account must have
    been phished and used to get others as well. I have always followed the Code of Conduct, please take some type of action to help me get my account back. I am the victim, this account is special to me!
    Account Hacked, Then Banned! Please help me! :(

    The email said, "This email is to notify you that your Xbox Live account privileges have been permanently suspended due to account theft, attempts to extract account information from other players, and/or attempts to use the
    Xbox Live service for commercial purposes.
    This conduct was discovered in your profile, your activities, and/or your communications and has been determined to be severe, repeated, and/or excessive.

    Why we enforced

    The conduct that caused this suspension may include but is not limited to:

    • Offering to trade Xbox Live subscriptions, accounts, game content, game modifications or other services for Microsoft Points or money or other instruments of value
    • Asking for another player's login, password, or personally-identifiable information, or sharing links to content that asks for personal information
    • Unauthorized access or recovery of another user's account"

    :)
     
    Flexin On eM ii, Jan 30, 2014
    #1
  2. Jack Le
    Jack Le Guest
    Help. My account got hacked

    My account has been banned from communications because someone hacked my account. Please help me.
     
    Jack Le, Jan 30, 2014
    #2
  3. ProSebbyHD
    ProSebbyHD Guest
    Xbox Live Perma Ban (Unban)

    is it possible to unban an account as mine was marketplace fraud for things a hacker did. I have the account for like 5 years now and all the account on it is gone. can you report the account enough for the ban to be overwritten and cancelled. If so can you please report Pro5ebsterHD on xbox it would really help me out with the ban thanks.
     
    ProSebbyHD, Jan 30, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Account Hacked, Then Banned! Please help me!

    If you believe your account was compromised, you would need to contact support and have them run an unauthorized access investigation. If they find that whatever happened while your account was out of your control, there is a chance the enforcement team
    can reverse the banning, but that doesn't always happen.

    1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Jan 30, 2014
    #4
  5. Bukva98
    Bukva98 Guest
    Someone break code for my Xbox Live account and extract money from my bank card. I don't know who is it and i need your help for returning money. My email
    [Mod Removed]
     
    Bukva98, Mar 20, 2015
    #5
  6. Smwutches
    Smwutches Guest
    Please don't bump old threads. As already stated, if you believe your account was compromised, you will need to contact support.
     
    Smwutches, Oct 31, 2018
    #6
  7. Smwutches Win User

    Account Hacked, Then Banned! Please help me!

    If you believe your account was compromised, you would need to contact support and have them run an unauthorized access investigation. If they find that whatever happened while your account was out of your control, there is a chance the enforcement team
    can reverse the banning, but that doesn't always happen.

    1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  8. Smwutches Win User

    Account Hacked, Then Banned! Please help me!

    Please don't bump old threads. As already stated, if you believe your account was compromised, you will need to contact support.
  9. Bukva98 Win User

    Account Hacked, Then Banned! Please help me!

    Someone break code for my Xbox Live account and extract money from my bank card. I don't know who is it and i need your help for returning money. My email
    [Mod Removed]
  10. Worth Ellis Win User

    Xboxlive Banned me for no reason, I would like to know why

    My account got banned somebody hacked me my Gamertag is RoaR Pulse can someone please help me!
  11. Kedareturns Win User

    Account hacked and then banned please help!

    Call support (1-800-4MYXBOX in the US and Canada) and get them to start an unauthorized access investigation. If they find that the account was compromised and the offending activity took place while not in your possession then the ban will likely be lifted.
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Account Hacked, Then Banned! Please help me!

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