Account hacked, no support from Xbox

TurnupRobin26 · Aug 24, 2016

So my accounts been hacked, my gamer tag has been changed and every time I attempt to get online support or a call back the first and last name data entry blocks on the web page will not allow me to enter any information. I can log into my account but cannot
do anything to resolve this issue, and the website for xbox/microsoft is just the worst. Any one have any idea what to do?

:)

Mister Fitzer · Aug 24, 2016

Account Hacked. No word from support. (FIFA 12)

Hey Moff, please call phone support ASAP to open an unauthorized access investigation on your account.

ngocphi · Aug 24, 2016

Account Hacked. No word from support. (FIFA 12)

Unknown callers tend to be deleted pretty quickly

And do not always register on phones

And yes I do have call display

Smwutches · Aug 24, 2016

Call them. 1-800-4my-xbox if you're in the US/Canada or post what region you're in and I can get you the number.

Smwutches

Call them. 1-800-4my-xbox if you're in the US/Canada or post what region you're in and I can get you the number.

litboy11

Try going to xbox.com/Support and click on account hacking and from there try and put all of the phone numbers /Emails associated with the account and xbox suppport will Rreply as soon as possible

bowski477

Please follow the steps on this support page if you feel your account has been hacked Secure your account if you think you’ve been hacked | Xbox Support

ZachAsa

You need to purchase a new subscription for your new account, or you could contact the Xbox Support and get your Hacked account back, unless its not really hacked?

JackBurt0n

Hi! If you've been hacked, or you suspect that you've been hacked, your account may have been "locked" while support performs an investigation into the account. You can call Xbox Support at 1-800-4my-xbox (1-800-469-9269) to talk to a support representative
who will be able to tell you the status of your account.

Account hacked, no support from Xbox