Account hacked/compromised

Johnny Ruaro · May 9, 2023

My account has recently been compromised, the password and email has been changed. I just used the account recovery tool to get my account back, but the email is still on the account. It won't let me change the email for security reasons, and I get this message when I try to:

"You can't do that again just yet As you recently recovered your security info, we'll prevent you from marking them as lost for 30 days. This is to prevent someone else who may have access to it from locking you out of your account.

Click "Cancel" to go back to what you were doing."

Please help me get this email off of my account.

:)

sandy the hippy

If you believe that your account has been hacked, or is in some way compromised, check out this link

Hacked Account solutions

I hope this helps.

MorseyBaby

Sorry to hear. Further info here:
https://support.microsoft.com/en-sg/help/10494/microsoft-account-recover-hacked-compromised-account

Bradley Lamouche-bad

I’ve been hacked and accounts been compromised

Miss Diggz

Hey there YMCMBvsOFWGKTA,

I'm sorry to hear about this account issue. I would suggest checking out our
Account Security support article on what to do if you believe your account has been compromised and follow along with the steps listed.

Wille M.

Hi, I hope you're doing great out there.

I'm Wille, an Independent advisor and I am here to help you with your concern.

Unfortunately this is by design, there is no way to change it. It is a security measure for the account.

Monitor your account, if the hacker has access to the security information of the account you created, it is very likely that he will be able to undo this change and will be in this looping.

That's why it's very important to keep your security info up to date and use different passwords across all platforms.

Let me know if you have any questions. I would be happy to fix it.

Hugs!

Account hacked/compromised