Account Hacked, and logged out of it completely

Varun Sathyan · May 1, 2023

In February, I was hacked, my steam, epic games, and Microsoft account was hacked, I now have my epic games, and steam account back but not my Microsoft.

To prove I own it I can give you email receipts of purchasing Minecraft java edition, the birthday, full name, and Xbox Gamertag in the account. I have been trying to get help on the Microsoft Reddit community l, but they said they do not have access to accounts. I have also tried the account recovery for but that does nothing to help me.

All I am just asking is that you could change the email there into mine, and change the password.

Thanks for helping in advance

V.S

:)

Varun Sathyan

Okay thank you so much 🙏

Smwutches

This is a commun based forum so we do not have access to accounts. You will need to request a call back or chat with support at http://support.xbox.com/contact-us to speak to support directly.

malumbokamanga

Try to log out of the account completely and log back in then go to the game and try to install it again.

doubledorks

Try logging out completely and re-logging in. Worst case you need to contact an Xbox representative to refresh your account.

XBF-Spartan

Hi Scott,

Thanks for your reply. When you log into your Xbox with a particular account are you making sure that you are completely logged out of the other account?

Account Hacked, and logged out of it completely