Account Hacked and every alternative information that could've helped has been removed???

Discus and support Account Hacked and every alternative information that could've helped has been removed??? in XBoX Accessibility to solve the problem; I recently discovered that someone in a warehouse in florida has hacked my account and changed all my security information, I don't know what to do... Discussion in 'XBoX Accessibility' started by Benquavious The third, Jan 28, 2025 at 6:32 AM.

  1. Account Hacked and every alternative information that could've helped has been removed???


    I recently discovered that someone in a warehouse in florida has hacked my account and changed all my security information, I don't know what to do from here and i'd like some help to recover the account. I can't recover it myself as the two step authentication has been activated and my phone number, alternate emails, and password has been changed, on top of that they shut down my console to lock me out for two whole hours and now I have no access to the account.

    Thank you for taking your time to read this, I'd really appreciate the help!!

    :)
     
    Benquavious The third, Jan 28, 2025 at 6:32 AM
    #1
  2. Benquavious The thir Win User

    Account Hacked and every alternative information that could've helped has been removed???

    If anyone can delete my account completely and refund anything on it that possibly can I would be very happy as the man is using my currency to buy games on there. The man got through my account from a warehouse in florida, I also wanted to ask if the cops should be involved here.
  3. kyle_m4496 Win User

    Account Hacked and every alternative information that could've helped has been removed???

    Hi Benquavious. My name is Kyle and I'm an independent advisor.

    Thank you for posting on the Xbox Communities Forum. I'm sorry to hear your account was hacked.

    Unfortunately, since the account's security information has been changed and 2SV was enabled, I'm afraid it will no longer be possible to recover the account. I apologise for any inconvenience caused by this.

    For future reference, here are some tips to keep your account safe and secure: https://support.microsoft.com/account-billing/628538c2-7006-33bb-5ef4-c917657362b9

    Please reach back if you have further questions.

    Thanks,
    Kyle
  4. Grimlike Win User

    all connections are fine, but yet cant login????HELP!!!

    You account could've been hacked, or you could've forgot your password.

    Contact Microsoft for extra details.
  5. kyle_m4496 Win User

    My microsoft account was hacked.

    Microsoft cannot take liablity for hacked accounts. As the account holder, it is your responsibility to keep your account information safe, secure, and up to date. Microsoft does their part to protect your data, you are expected to do your part too.

    Someone had enough information to access your account; Microsoft didn't given that information to anyone. It's possible one of your other online accounts was hacked, one of your devices could've been compromised by malware. Whatever happened, it's sadly too late to get the account back now.
  6. VernierSlake Win User

    Account has been hacked. HELP!

    That's the number for the States.
    support.xbox.com/contact-us
    - That link should default to the number needed for your region which I'm assuming is Britain.
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Account Hacked and every alternative information that could've helped has been removed???

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