Account hacked and email changed

Discus and support Account hacked and email changed in XBoX Accessibility to solve the problem; In 2014 I stopped playing xbox 360 and switched to pc gaming, I havent logged in to the account in years and recently my girlfriend got and xbox one, I... Discussion in 'XBoX Accessibility' started by zakdavis1, Sep 1, 2019.

  1. zakdavis1
    zakdavis1 Guest

    Account hacked and email changed


    In 2014 I stopped playing xbox 360 and switched to pc gaming, I havent logged in to the account in years and recently my girlfriend got and xbox one, I went to log into my account and the prompt said it no longer existed, when I tried to recover the account
    the prompt said the email was attached to my new email AND a second email to a yahoo email. I don't have a yahoo email. I'm pretty sure someone hacked it and changed the email and who knows what else. The gamertag still exist and the name is unchanged, its
    "xzackbear" (i know its awful, I was in middle school when I got a 360) I've searched and searched but can't find a way to recover the account. Is there anyway of getting it back? I'm pretty sure I could answer the security questions if they werent changed,
    and I had a ton of content I bought over the years I'd love to revisit.

    :)
     
    zakdavis1, Sep 1, 2019
    #1
  2. Damian Archuleta Win User

    Minecraft Account Recovery

    I am not able to use email to get back into account because whoever hacked my account changed the email
  3. BoomyBarbecue99 Win User

    Sign In problem

    Turns out that my account was hacked and the email address was changed.
  4. lochy s Win User

    My Microsoft account was hacked

    I tried using the 'account recovery form' however it asks for the email of the account but since it was hacked and the email was changed I dont know the email.
  5. mweqw Win User

    Microsoft says my account doesn't exist

    I have exact the same problem. My Email was hacked a few days ago and i think somehow the hack also hacked my Microsoft which has the Email and changed the Email from my Minecraft account to another one.
  6. HassanB Win User

    account hacked. email changed

    Hi,

    Sorry, there's no one on this forum that is able to assist with hacked accounts. You would need to exclusively speak with Xbox Support and ask them to file an unauthorized use request ticket. You can reach out to phone support
    here.
Thema:

Account hacked and email changed

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