account hacked and email changed to rambler@ru

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Beebofo

Sorry to hear that your account has been compromised, you can try to recover it following steps here:

https://support.microsoft.com/en-us/account-bil...

Please note that here in the forums no one can tell you the specific email / modify or share account details due to privacy and security policies

IF u need i can send the email of the rambler i can sent

My idea to help better protect an account is to not let people change their email address without a process.

Someone took my password and circumvented the 2FA that is on there somehow and changed my email and then closed the account. All in under 1 minute.

I will never be buying another Microsoft digital product again. The fact that your systems let a gmail account be changed to a .ru (russian) account and the 2FA changed, is terrible. There are hundreds of posts about this same thing happening to other people, (all with the same .ru email domain) yet Microsoft continues to operate the same. I suppose it's more money for Microsoft since most people would just pay for their games a second time. But not me.

Hi I tried 2 of the 3 methods but the response I get is that "this Microsoft account doesn't exist". I don't understand how because I can view the account and it says the rambler email. Is there any other way you think I could attempt to recover the account or speak to an agent?

По поводу редактирования тега
support.xbox.com/.../change-xbox-live-gamertag