Account hacked and changed

Hey Homedog, Unfortunately the only way to get your gamertag changed is if your account was hacked or the gamertag violates the Code of Conduct. If your account was hacked I would advise calling Xbox support first thing in the morning. If your account wasn't
hacked you still have the option to pay 800MSP to change it your self.

Hey Felipe,

Thanks for the help, I appreciate the quick response.

I will attempt to contact Mojang support too to see if they can help me, but I have read that they will respond with "the problem lies with Microsoft since you have transfered your Mojang account to a Microsoft account. Oh and I still have the email of this confirmation if it helps in any case to show proof that I did indeed do this transfer.

I also did the Microsoft Account Recovery page, but not so sure if I put in the right information since it was from a while back.

I was wonder if there is anyway for me find my microsoft account through just my username?

Recovering my password from there will be a different story though due to the high likelyhood that the linked email is altered.

Thanks in advance for your cooperation.

Kind regards,

Ka Sien

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

For this issue you'll need to contact support directly so they can assist in recovering or migrating the account in question. You can do that here support.xbox.com

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

I'm sorry to hear that your Microsoft account was hacked and connected to a different email address. Here are some steps you can take to try and recover your account:

Go to the Microsoft Account Recovery page (https://account.live.com/ACSR) and enter the email address or phone number associated with your account.

Provide an alternate email address or phone number where Microsoft can contact you, then enter the characters displayed on the screen and click "Next".

You will be asked to verify your identity by providing some information. This may include entering a security code that is sent to your alternate email or phone number, providing your account information, and answering security questions.

Once you have verified your identity, you will be given the option to reset your password and regain access to your account.

If you are unable to recover your account using the above steps, you may need to contact Microsoft customer support for further assistance. They will be able to help you with the account recovery process and provide guidance on how to secure your account to prevent future hacking attempts.

Additionally, if your Minecraft account was also compromised, you should contact Mojang customer support to report the issue and see if they can help you regain access to your account. It's important to also take steps to secure your other accounts and change your passwords to prevent any further hacking attempts.

if you are worried about someone hacking your account change the password,

if they still manage to hack your account, try changing you password again,

if you cannot change your password again call Xbox support The UK number is 0844 545 81 43