Account Hacked 3 Months Ago. How do I check on my case #?

Discus and support Account Hacked 3 Months Ago. How do I check on my case #? in XBoX Accessibility to solve the problem; Hello, I got a nice Halloween surprise when I found out my email and associated Microsoft/Xbox account had been hacked, and charges had been placed.... Discussion in 'XBoX Accessibility' started by DC6J, Jan 13, 2021.

  1. DC6J
    DC6J Guest

    Account Hacked 3 Months Ago. How do I check on my case #?


    Hello,

    I got a nice Halloween surprise when I found out my email and associated Microsoft/Xbox account had been hacked, and charges had been placed. After wading through the support services tree, I finally was able to talk to a real live person and setup an account
    transfer request. I haven't gotten any info on this case since then, and have had one follow-up email (so at least it's still on the radar). So how do I contact support with the case # for reference? I'm obviously hesitant to send any other info other than
    the case #, since I'm not trying to get hacked again. Any support staff who might be able to send a follow up to the email contact for Case # 1511860328 would be much appreciated.

    :)
     
    DC6J, Jan 13, 2021
    #1
  2. BenBotha681 Win User

    That Microsoft account doesn't exist

    I never used a number on my account i only used email and my email was hacked about 3 months ago they tried hacking my Steam but turns out they hacked my Microsoft as well
  3. M3tal Daz3 Win User

    They hacked me

    For how to behave in case of hacking check the info here: http://support.xbox.com/en-US/my-account/security/compromised-account-solution
  4. Daddy Stovall Win User

    Banned

    Permanent and it was done on a 360 console and that has been packed in a box 2 months ago we only play on the Xbox one and really we only use Netflix I've had a live account for almost 10 years I even contacted Microsoft 3-5 months ago telling them my account
    was being hacked
  5. CG M3RK Win User

    Cheater

    Xbox labled me as a "cheater" and 4 months ago my account got hacked my some weirdo, and i thought i got this straight buti see i didnt... Does anyone have info on how i can fix my account!!!!!?
  6. DeniqL Win User

    How do I check case status

Thema:

Account Hacked 3 Months Ago. How do I check on my case #?

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