Account doesn't exist, please help

Discus and support Account doesn't exist, please help in XBoX Accessibility to solve the problem; I asked my stepson to delete my email from his Xbox as me and his mum are divorcing. But he's done something where I now can't log in, receive or send... Discussion in 'XBoX Accessibility' started by Dean Roberts1, Sep 27, 2023.

  1. Account doesn't exist, please help


    I asked my stepson to delete my email from his Xbox as me and his mum are divorcing. But he's done something where I now can't log in, receive or send emails. It says Account doesn't exist. Please help, I need to recover this

    :)
     
    Dean Roberts1, Sep 27, 2023
    #1
  2. isaiahcoffalot Win User

    Account doesn't exist, please help

    Sorry to hear about this. Try heading back to hotmail / outlook and taking the recovery steps. As above. The email and Xbox account were deleted. It may take some time for this to be resolved for you.
  3. Dean Roberts1 Win User

    Account doesn't exist, please help

    Yep tried that and it still says "Account doesn't exist" this is so frustrating, I've know idea what he's done, all my correspondence goes through that email

    Thank you for the reply
  4. Dean Roberts1 Win User

    Account doesn't exist, please help

    Yes it was a @hotmail.co.uk email which my stepson had connected to his Xbox. I asked his Mum, to tell him to just remove my email from his Xbox. In doing so, it looks like he's totally deleted my Email address 😞 Now Microsoft are saying my email doesn't exist, it did, so surely it's gotta be in the ether somewhere. It can't just disappear. Thank you for the reply
  5. KindGryphon Win User

    Account doesn't exist, please help

    I asked my stepson to delete my email from his Xbox as me and his mum are divorcing. But he's done something where I now can't log in, receive or send emails. It says Account doesn't exist. Please help, I need to recover this
    Was the email that was deleted a Microsoft email? I ask because per https://support.xbox.com/en-US/help...nt/change-email-sign-in-for-microsoft-account

    Warning When removing an email alias that’s connected to a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from our systems and can’t be used to send or receive emails. It won’t be available for use again as an alias on another account. Microsoft doesn’t recycle email addresses, so it can’t be reclaimed at a future time.
  6. The_Last_DJ Win User

    Account doesn't exist, please help

    Hello Dean! I'm Kris and I'd be happy to help you with your question.

    Sorry to hear this has happened. Have you tried the recovery form as that might be your best way of getting it back. You can find it here. https://account.live.com/acsr
Thema:

Account doesn't exist, please help

Loading...
  1. Account doesn't exist, please help - Similar Threads - Account doesn't exist

  2. WHEN I SIGN IN INTO MY MICROSOFT ACCOUNT, IT SAYS IT DOESN'T EXIST.

    in XBoX Accessibility
    WHEN I SIGN IN INTO MY MICROSOFT ACCOUNT, IT SAYS IT DOESN'T EXIST.: When I sign into my account anywhere, it just says it doesn't exist. I have tried filling the recovery form but it says my account doesn't exist. I think it has been hacked and I think the hacker...
  3. Why can't I access my account? Says account doesn't exist....

    in XBoX Accessibility
    Why can't I access my account? Says account doesn't exist....: When I login it says my account doesn't exist. But when I try to use the same username to re-create it it says someone is already using it. I had everything on that account and would like it back,...
  4. That Microsoft account doesn't exist. Enter a different account or get a new one.

    in XBoX Accessibility
    That Microsoft account doesn't exist. Enter a different account or get a new one.: Hello, I am using my Mother Microsoft account to ask this question. First, I can't sign in to my Microsoft account it says this "That Microsoft account doesn't exist. Enter a different account...
  5. "That Microsoft account doesn't exist", but it seems like it does exist... / I completely...

    in XBoX Accessibility
    "That Microsoft account doesn't exist", but it seems like it does exist... / I completely...: So I tried to log-in to Minecraft using Microsoft account, but this happened: [img] However, when I tried to make a new account using the exact same email address, this appearred: [img] So...
  6. How can I get my sons account back when it's saying it doesn't exist

    in XBoX Accessibility
    How can I get my sons account back when it's saying it doesn't exist: my son's account is saying it doesn't exist anymore, because he turned 16 on 01/20/2025, and he was kicked off our family group and now when he tries to log in or recover his account it is saying...
  7. How do I recover my account if It doesn't exist?

    in XBoX Accessibility
    How do I recover my account if It doesn't exist?: [img] [img] My account recently got hacked. I received an email notifying me about an Unusual sign-in activity in to my microsoft account on the 6/19. I added my phone number as security info to...
  8. My account doesn't exist but I remember signing into it

    in XBoX Games and Apps
    My account doesn't exist but I remember signing into it: My account has been inaccessible for a while and any time I try to sign in to it, it says account doesn't exist. I don't know what to do and need help b356dbd0-a487-4b8b-a4a0-6944b4ebedf5
  9. Microsoft says that my account doesn't exist, yet that is not true

    in XBoX Games and Apps
    Microsoft says that my account doesn't exist, yet that is not true: Yesterday morning, I was playing with my friend, and everything was going great. However, just that evening, I was trying to log in to do that same thing, yet it made me log in to Minecraft. I go...
  10. Why is it that my account 'doesn't exist' when I try to sign into microsoft.com?

    in XBoX Games and Apps
    Why is it that my account 'doesn't exist' when I try to sign into microsoft.com?: Whenever I try to to login to my Microsoft account it says that the account doesn't exist. But if I try to create another account with the same address it says there is an already existing account...