Account deleted and shut down is there anything i can do?

Hi JothsEH,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)








Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Hi JothsEH,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

Do you mean your account was hacked or just deleted? If just deleted, you can recover it within 60 days from the time of deletion using the link below.

• Reopen your Microsoft account - Microsoft Support
  

• Contacting support for a Microsoft Account - Microsoft Support
  

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

delete your accounts then hard shut down the console then redownload said profiles

Unfortunately there's nothing they can do about it. If they shut down the account, they can be liable for lawsuits for having an account shut down that was opened legally and violated none of their terms of agreement.

The only way they can do this, is if they modify the terms of agreement. This can be expensive, and they would much rather say "just pick a different name."

You could try a hard reset. Hold your power button for about five seconds, it will shut down the console completely, don't worry it will not delete anything.