ACCOUNT COMPLIANCE LOCKED

Discus and support ACCOUNT COMPLIANCE LOCKED in XBoX Accessibility to solve the problem; Let me start by saying i’ve been a xbox / microsoft user for 11 years. YES 11 years !!!!!!! my XBOX account was hacked last month by some KID ( i... Discussion in 'XBoX Accessibility' started by nixqcan, Oct 24, 2022.

  1. nixqcan
    nixqcan Guest

    ACCOUNT COMPLIANCE LOCKED


    Let me start by saying i’ve been a xbox / microsoft user for 11 years. YES 11 years !!!!!!!

    my XBOX account was hacked last month by some KID ( i have video and picture proof as he was inviting all of my friends to parties bragging) also he charged my debit card and paypal on the account for hundreds of dollars!!! Not only did xbox NOT freeze my account but the kid was playing on my account for over a week until anyone even helped me.

    “marissa W “ from xbox support finally messaged me telling me all of my data and games have been TRANSFERRED to my NEW EMAIL , that THEY told me to make . all was good for 4 days then BOOM! my new microsoft email that i made (because they told me too) is now compliance locked. i’ve filled out the form i’ve done everything and i don’t get any responses nothing!!!

    i didn’t do ANYTHING wrong and i’ve had this account 11 years!!! i BUY ALL OF MY GAMES VIRTUALLY and have THOUSANDS AND THOUSANDS of dollars , my own hard earned money into this account. Someone, please HELP ME. im just here waiting and i NEVER GET HELP.

    the only response i’ve ever gotten was from reference number: SIR11604288 , in which someone told me they couldn’t “find my email” But they were talking about the ALTERNATE email i was writing them from (since i’m locked out of the main one im trying to get unlocked.

    man, again i’ve spent thousands of dollars on this xbox account and i need it back i’ve not violated anything in 11 years of having this . someone, anyone, please help.

    SIR11604288 / i have all the screenshot proof i can provide

    [move from Outlook / Outlook on the web for business / Email ]

    :)
     
    nixqcan, Oct 24, 2022
    #1
  2. Georges C. Win User

    ACCOUNT COMPLIANCE LOCKED

  3. Georges C. Win User

    Account Locked - Compliance Lock

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Merry Christmas.

    Hello Anthony, I'm sorry about what's happening to your account in the however this forum is public viewing and unfortunately as independent consultants we do not have access there is some data to assist you with unlocking your account.

    I also see that you have already completed the form in the link below.

    https://www.microsoft.com/en-us/concern/account...

    What you could try is contact Xbox support via the link below to see if they can help you.

    Go to: https://support.xbox.com/en-US/contact-us/
  4. PurifyFoods Win User

    Account lock

    Yes, what I see is it telling me my account is compliance locked.
  5. nixqcan Win User

    ACCOUNT COMPLIANCE LOCKED

    can you please help me? i have a updated SIR11716893 . i still have gotten no help. this is a disaster. 11 years into this account thats still locked despite me waiting a month now and doing the form and providing all information asked of me
  6. Geri M. Win User

    ACCOUNT COMPLIANCE LOCKED

    Hello nixqcan,

    We appreciate you for bringing this up to Xbox Community Forum.

    However, in your isolated case, we would like to do some more research so that we can provide a more accurate resolution.

    We will consult this to our internal support to escalate the issue.

    Thank you for posting Xbox Community Forum.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
Thema:

ACCOUNT COMPLIANCE LOCKED

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