Account combining gone wrong

GageParr · Jun 30, 2022

I have created quite the complicated pickle for myself tonight. I will attempt to illustrate as clearly as possible.

I had an old Xbox account with an old Microsoft account attached (we'll call it Email 1). I am unable to get into this email due to it having very outdated security info, but I was able to get into the Microsoft account. I changed the security info for Email 1 to my new email (Email 2). Now my account is effectively stuck until its login info changes to Email 2, since I can't access Email 1's inbox.

Earlier tonight, however, I created a Microsoft account for Email 2. Since I figured I wouldn't need Email 2's MS account, I marked it for deletion and removed Email 2's access to Email 2's Microsoft account.

As it stands, I have no access to either Microsoft account and only access to Email 2's inbox. My worry is that after 30 days, Email 1's MS account will merge with Email 2's account and I will lose the old account forever, along with all my Xbox info. I may have seriously goofed.

I guess my question is this:

I changed my Xbox email from MS 1 to MS 2 and scheduled MS 2 for deletion. They both take effect after 30 days. After 30 days, will the accounts both be deleted, or only the new, unnecessary one?

:)

Tezzerrific

you cannot merge or move accounts to other accounts, what you have effectively done is destroyed both, i would back track asap or contact support.

the microsoft account IS the xbox account IS the email account, deletion of the microsoft account will delete all of it.

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Gage

Usually whe you request account deletion, you have up to 60 days to undo the change

https://support.microsoft.com/en-us/account-bil...

If the thing you want is "transfer" or "merge" content deleting the account that has it into the other.
That it's not possible, purchases can't be transferred and progress and everything are attached to the original Microsoft account
In some case you can reuse email address, but this doesn't meant everything will be transferred or is going to appear in the other account

Please take a look to previous link to clarify a your doubts if necessary

AJCoetzee

Wrong account and wrong xbox.........so basically its gone?

Marwood II 87

1. I've gone for nord, but I like to use magic spells, is this a good combination or have I got it all wrong?

-

2. Also doesn't it matter in the long run as you are ranking up anyway and all stats will level out in the end?

voteDC

You can't merge accounts I'm afraid. You can promote an offline (local) account to access Live but each profile will remain a separate entity.

Account combining gone wrong