account broken into

Right sorry I should have been more specific. I'm missing rewards from re-upping my gold status about a week ago now and purchasing Wolfenstein about 2-3 days ago.

Hello Bennicbane,

As Smwutches says, we no longer award Credits for Gold renewals. Also, since your purchase did not complete any offers, it will be a part of your MyVIP payback, which is calculated as a monthly whole and placed as pending midway through the following month.

As of July 1, 2014, there are no offers to receive credits for renewing gold.

There are currently no offers Wolfenstein qualifies for. If you are eligible for VIP rebates, it would be part of your rebate for this month. Rebates are calculated after the end of the month and given by the 15th of the next month. So it would be too soon
to see credits pending for October purchases.

What offers are you looking for credits from?

Hey there aspiredhelix,

Which account are you seeing the issue with and are you able to sign in on Xbox.com? Do you see an error message or error code?

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