Account being hacked!

CapitanComeBack · Jan 11, 2014

Okay, here is what's going on:

At about 2:45 pm on 1/11/14 I was signed out of my profile WHILE I was playing on my own Xbox. Now, This happened about 4 times before I went to my profile account info and changed my password. After it was changed, I called a Microsoft and got it figured
out (so I thought). Well, It's about 3:30 pm of the same day and it HAPPENS AGAIN.

By now I'm tripping out because this has happened to me once already a couple years ago. I started talking to a support tech named Allely ____ and she changed my password and walked me through how to remove my profile off other Xbox's.

HOWEVER, it doesn't end here. I was talking to a couple of my friends on Xbox and they said that they might know who was doing this; the persons GamerTag is
[Mod Removed] Is there some way someone can do some insight with this?

Mod Edit: Please do not name and shame on the forums. Thank you.

:)

IndieRock · Jan 11, 2014

The worst question I've ever asked.

Microsoft doesn't ban an account for it being hacked. They aren't Sony.

Caillou · Jan 11, 2014

Xbox Live Security Check

Security is kept on the xbox in case people lose their accounts or are being hacked. It is something good that is on xbox.

VisageOfAnAngel · Jan 11, 2014

In the end your account is your responsibility. Someone obviously knows your password, e-mail address, and enough information about you that they can walk through the security questions and answer them correctly. Turn on 2-step verification and change
the answers to your security questions then change your password.

CLN Patriot IV · Apr 11, 2014

[MOD REMOVED] hacked my account

Cash Jojo · Jun 14, 2014

This guy keeps booting me offline and he won't stop my friend gamer tag : [Mod Removed], has it on recording and the kid that's doing it his gamer tag is:
[Mod Removed], and he will not stop doing this i need him to stop immediately thank you

PR1NCE DARKNESS · Jun 15, 2014

Hello there Cash Jojo I`d like you to make your own Topic Post regarding the questions or problem your experiencing. Please Click Here to get started, It`s best to start your own Topic post instead of bumping another topic post regarding
your problem, Thanks ^_^

SmallBalloon10 · Aug 31, 2014

My account VIP Final has been hacked as a result i have been suspended from xbox live for 2 weeks if you have infromation to send me please send it to [Mod removed]

i would like my account unsupended if this is an issue pleases email details why.

Daft Badger · Oct 31, 2018

It's highly unlikely your account was hacked but if you feel it was comprimised then you need to phone support for your region & ask to open an unautherized access case.

To find out why your account was suspended either read the email sent to the address linked to your account or post here forums.xbox.com/.../41.aspx

You can't post personal info like your email address on the forums & in future please start your own thread.

Geth

The only thing you can do is change the password and account info and setup the security options.

Xbox won't give out the name or info of the person doing it if they know. Because it would make Xbox liable if a conflict were to occur because of the situation.

Gandalf& Dumbled

i don't know why microsoft tells people to write there issues in the forums i never had to write in the forum to solve a issue

HomegrownSilky

Neither one of us are admins. I am an Xbox Ambassador. I just volunteer my time to try and help people out when I can. You can see an ambassador laurel (wreath) with the number 6 currently in it to the bottom right of my gamercard. Rafael is not showing
any indication of being a part of anything other than a random user who seems to also be trying to help. Although his comment about not sharing what he know because it might get him into trouble is a bit shady sounding. Your Pvt Privates account has not disappeared
or been altered as far as I can tell.
account.xbox.com/.../Profile

This is why I believe you may have either created a duplicate account or you are signing in with the wrong details.

RafaelCBF0

I don't know why they sent you here, first we need to know the email on your account, actually, you need to know the email on the account, and I know you're probably saying "But mister anonymous poster on xbox.com, of course I know my email.", to which I
will respond, obviously something happened to where you now have another gamertag there, you need to go to your friends house, look sign in to your account on his console, go to "settings" from the dashboard, then go to "account", then go to "your information"
and select "account security" on the top right hand side it will say "Current Microsoft account" and under that it will say the email that is attached to the gamertag you want, if your email is the same, check your download history to check if all your purchases
are there, you may need to do a Lic transfer to see the games on the download history, if it is there then you may need to change the email and password on your account from
https://account.live.com you will need to change the email on the "aliases" page and the password from "security and password" while you are there take the time to "add phone" and "add email" so you have
stronger security. Let me know how it goes.

Reactor Leak SF

You definitely need to take some steps right now. Any of your Microsoft password’s, assume if they’re not already compromised they will be shortly. Change everything you can immediately and get a hold of Microsoft support teams to help you figure out what
to do next with your Xbox account. Especially if you had your credit/debit info linked to your account

Account being hacked!