Account being charged continually despite efforts to stop it. What must I do to keep these...

Discus and support Account being charged continually despite efforts to stop it. What must I do to keep these... in XBoX Accessibility to solve the problem; How does my account get charged continually for charges i did not make? 8fb3ffe3-3a39-4b0f-9eb0-9f764439a981 Discussion in 'XBoX Accessibility' started by CissyBureau, Jul 31, 2020.

  1. CissyBureau
    CissyBureau Guest

    Account being charged continually despite efforts to stop it. What must I do to keep these...


    How does my account get charged continually for charges i did not make?

    :)
     
    CissyBureau, Jul 31, 2020
    #1
  2. XBF Ezra G Win User

    Account being charged continually despite efforts to stop it. What must I do to keep these charges from appearing? They are not my charges.

    Hello CissyBureau,

    Thank you for your post. I understand you are experiencing an issue with a recurring charge on your Microsoft Account. Please follow the steps on the following page to prevent further charges:

    Cancel Recurring Subscription Charges
    .

    I hope this helps.
  3. AridLizard Win User

    Account being charged continually despite efforts to stop it. What must I do to keep these charges from appearing? They are not my charges.

    go to
    https://beta.support.xbox.com/contact-us
    and click the Contact Us button
    select Family and Online Safety as the category
    select I Want to Protect My Account as the topic
    scroll to the bottom of the options and select Chat Online or Request a Call
  4. James17Smith Win User

    Billing, Unknown preauth msbill.info charge for $31.39

    Thank you,

    this is the only charge I've seen that continues each month despite canceling everything but I can't find any services except windows 365 lowest option that would be close to this price being charged. I will get a new card before the next date the charge seems to be occurring. I appreciate your help.
  5. OndoyBahista Win User

    Refund

    i keep getting charged 10.19 for fomething... i don't know what that is or how to stop it.
    You can login on your account and check order history to know the charges that is happening on your account: https://account.microsoft.com/orders
  6. MSQ Ganner Win User

    Vanilla Prepaid Mastercard and Microsoft rips me off!

    Most banks provide savings accounts which let you keep low amounts in them without having it closed or being charged fees. At least that's what i did and usually i keep around 1$ in it but i do keep it activeby using it oftenly.
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Account being charged continually despite efforts to stop it. What must I do to keep these...

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