Account Banning Question

SteveJoseph1 · Nov 4, 2021

Dears

I will appreciate your help if you can answer my question.

I am new to Xbox and made a new Xbox account and set it up to a region different than my location, redeemed a gift card and bought a game.

After that I switched to my own region after I knew the TOS and it appears that the game is not available at my own.

I created a new account after that and set it up to my own region from the first time (no region switching) and added it to my console. I uninstalled the game I bought from the first account before adding my second account.

Then I bought the game as disc and installed it at my console but the game I bought appeared again at games ready to be installed without the CD. I intalled the game again without a CD and played it at my second account without CD.

Q1-Can my second account get banned/suspended because I played the game?

Q2-If I closed my first account does that clear the possibility of getting banned on my 2nd account because of this purchase ?

Q3- does the suspension due to buying games using gift cards from other region is temporary or permanent if I only bought a game and game pass using the balance added from the gift card ?

:)

noname_962

Can't they somehow revoke my access to it? It was really an accident. I bought games legitly for years

bowski477

Recovering an account requires the account being online (unless it's backed up on a usb or another form of memory). If the account has been banned you forfeit any of the purchases on it. Sorry.
http://www.xbox.com/en-US/Legal/CodeOfConduct?xr=footnav

LORD AlMIGHTY6

SO sorry to hear about your problem but no one here can help you. IF your has been please post that issue

In the ban account section which is section 9. They would be able to better serve you about your ban account.

SteveJoseph1

L4c3rd4 is partially right until Q3. It does violate the terms of service to to bypass region restrictions so you are at risk for being banned. The enforcement team would be the ones to determine if it would be a permanent or temporary suspension so we can't day 100%, but I do believe it's consider marketplace theft and is usually permanent.

So based on what have been said, did my second account commit any violations when I downloaded the game from the store because old account which I purchase the game is the home account ?

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Steve, how are you today? Hope you're doing well.

So, answering the questions:

Q1: No, what you could do is just put your account that has the game purchased at, as the home xbox on your console, that way, you're not going to have any problems, because you will be doing a gameshare.

Q2: Probably you will not be banned, and if you close your first account, the game (digital one) you will lose it. But if you don't care, and have the Disc, no problem.

Q3: You not get banned because of this. But the issue with buying games or contents in another region, is that you're going to have to change the region every time in order to access the contents you bought on that particular region.

Account Banning Question