account banned but i was not playing

Skillrage38 · May 7, 2018

my account was banned while I was not playing so I'd like the problem to be fixed knowing that the xbox live services is not free. thank you for your future answer

:)

turk3y · May 7, 2018

What happens to your games if you get banned on an XB One

that is the same as it is now, if you manage to break the rules so badly its a lifetime account ban you loose everything jn that account.

for a modified console its the console that is banned, I think you have to involved in active game code hacking or account phishing or other be involved in nasty completely ruin live for others areas to get a perm ban for your actual gamer account, hey are never clear on why accounts are banned tho

Rockkies · May 7, 2018

My account is banned because a different profile is banned.

A profile on my xbox has been banned, and i tried playing on my account but my account is banned too and
my profile isnt the one banned?? Im not able to play any games at all and my account isnt the one thats banned.

steeledwand7664 · May 7, 2018

When a suspension is put on the account is not when the infraction happened. This is how it works

1. Another player reports that a player violated the code of conduct which can be found here https://enforcement.xbox.com/en-US/home/codeofconduct

2. That report is then sent to the enforcement team.

3. The enforcement team investigates the report (which takes time)

4. Once the report is finished is when the enforcement action (suspension) is put on the account.

Since it can take time for the enforcement team to investigate you could get a suspension on your account without being on the console at the particular time that the enforcement team puts the suspension on the account

If you feel you should not have been suspended you can go to the enforcement teams website enforcement.xbox.com and file for a case review at which point the enforcement team will reinvestigate the suspension and determine if they can lift the suspension
sooner.

The enforcement team does not follow these forums and the only way to contact them is through the case review process.

steeledwand7664

When a suspension is put on the account is not when the infraction happened. This is how it works

1. Another player reports that a player violated the code of conduct which can be found here https://enforcement.xbox.com/en-US/home/codeofconduct

2. That report is then sent to the enforcement team.

3. The enforcement team investigates the report (which takes time)

4. Once the report is finished is when the enforcement action (suspension) is put on the account.

Since it can take time for the enforcement team to investigate you could get a suspension on your account without being on the console at the particular time that the enforcement team puts the suspension on the account

If you feel you should not have been suspended you can go to the enforcement teams website enforcement.xbox.com and file for a case review at which point the enforcement team will reinvestigate the suspension and determine if they can lift the suspension
sooner.

The enforcement team does not follow these forums and the only way to contact them is through the case review process.

Bartford

Say the banned account was my home Xbox before the ban. Would I be able to play the games the banned account owned online on another account on that Xbox?

Clumsyzegod

The problem is that I am banking on a account but all my account is affected by getting ban so I can not play anymore with my account then between quotation my xbox and banned

Faze Steake

I got console banned while playing on and account, if I buy a new xbox and use the same account will my new xbox get console banned? Or will it not

BMW4Protein

There are 30 day console bans if there have been several accounts that have been banned on the same console. But there is no way to contact the enforcement team regarding console bans.

A account of my friend was banned til 6.4.17 he played sometimes on my console . Maybe this is the Problem why i can not play online games ?

account banned but i was not playing