Account Balance

Discus and support Account Balance in XBoX Accessibility to solve the problem; So I put money on an Xbox/Microsoft account that my kids do not even use! How do I transfer that money onto the account that they use?... Discussion in 'XBoX Accessibility' started by BoyMomPartyof4, Apr 26, 2020.

  1. BoyMomPartyof4
    BoyMomPartyof4 Guest

    Account Balance


    So I put money on an Xbox/Microsoft account that my kids do not even use! How do I transfer that money onto the account that they use?

    :)
     
    BoyMomPartyof4, Apr 26, 2020
    #1
  2. Puppy Fujo Win User

    account balance

    Your Microsoft Rewards points can only be used and redeemed for rewards that are available there. They are not to be confused with your Microsoft account balance and cannot be used to make purchases.
  3. Smwutches Win User

    Account balance

    You can try contacting support and speak to billing to see if they can check where it came from. We would not have any information regarding it here on the forums. http://support.xbox.com/contact-us
  4. Mr PJ01 Win User

    account balance

    Hi there,

    You may have a glitch in the system that is not allowing you to spend what you currently have or that is still showing a previous balance that is no longer available. You can chat with an expert here
    support.xbox.com/.../contact-us

    Hope this helps.
  5. MKDeed Win User

    Account Balance

    Sadly you cant the only thing you might be able to do is gift with item from the account with the money to the one they use.
  6. XBF Steven R Win User

    Account Balance

    Hey there BoyMomPartyof4

    Thanks for reaching out to the Forums for clarity concerning transfer of Microsoft account funds between accounts. Unfortunately, Microsoft account funds can't be transferred between accounts. In this instance, if your kids wanted something
    using those funds, theonly thing you might be able to do is use those funds to gift their accounts.

    Hope this was helpful.

    Thanks for reading!
Thema:

Account Balance

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