Account Balance NOT Recorded while making In-App Purchases

Discus and support Account Balance NOT Recorded while making In-App Purchases in XBoX on Windows to solve the problem; I'm trying to make an In-App Purchase on Asphalt 8's Festival Event Premium Pass that cost $19.99 ($20 roughly). On the payment method page, it still... Discussion in 'XBoX on Windows' started by PneumaticTuna00, Sep 21, 2020.

  1. PneumaticTuna00
    PneumaticTuna00 Guest

    Account Balance NOT Recorded while making In-App Purchases


    I'm trying to make an In-App Purchase on Asphalt 8's Festival Event Premium Pass that cost $19.99 ($20 roughly). On the payment method page, it still says that my balance is $3.62, despite redeeming the Gift Car code that I had that's priced at $25.


    Account Balance NOT Recorded while making In-App Purchases [​IMG]


    Here's my current balance below, which was supposed to be recorded already:


    Account Balance NOT Recorded while making In-App Purchases [​IMG]


    Is there a fix to this?

    :)
     
    PneumaticTuna00, Sep 21, 2020
    #1
  2. Phuddox Win User

    Purchase with account balance

    I'm trying to purchase Fable Anniversary while it's on sale
  3. Smwutches Win User

    Buying with account Balance

    Are you trying to purchase from the website or the console? Currently it's not possible to make a purchase with currency on the website. You would have to make the purchase from the console.
  4. ngocphi Win User

    Cannot make a purchase

    Have you tried on the console?

    What error do you get

    In order to use account balance for dlc you must purchase via the console
  5. Smwutches Win User

    Question

    So when you redeem the gift card from Microsoft Rewards, it is added to your account in your Microsoft Account balance. When you make a purchase on Xbox or the Microsoft Store app, there should be an option to use your Microsoft Account balance as a payment option.
  6. WPAK Win User

    balance in account

    Web translation:

    balance in account

    Why can not I pay for purchases with the balance in my Microsoft account?

    Response:

    Hi there,

    not everything can be purchae via account balance. Some items can only be purchased via a payment option like a credit card and can't be purchase via the balance on your account.

    For example when purchasing Xbox 360 content via xbox.com, Xbox APp or Xbox One console this can only be purchase via payment option.
Thema:

Account Balance NOT Recorded while making In-App Purchases

Loading...

  1. Account Balance NOT Recorded while making In-App Purchases - Similar Threads - Account Balance Recorded

  2. My transactions show redeemed v-bucks but does not show in account balance? Am I doing...

    in XBoX on Windows
    My transactions show redeemed v-bucks but does not show in account balance? Am I doing...: I have my v-bucks redemption code, and I have my secondary code. It is showing up in my transactions with the date and amount that I redeemed. When I got to put the secondary code on my Xbox one...

  3. Can't use balance on Xbox account

    in XBoX on Consoles
    Can't use balance on Xbox account: I paid £20 into my childs xbox account to use in the store, but when he tries to use it to purchase something it says the balance is not available. The balance shows up clearly in the account....

  4. Xbox won't let me pay with my account balance for a pre-order; defaults to credit card

    in XBoX Games and Apps
    Xbox won't let me pay with my account balance for a pre-order; defaults to credit card: Hey, sorry if this has been asked before or if this is a little bit obvious, but I've been trying to pre-order Monster Hunter: Wilds. Issue is, whenever I pre-order using the money I have saved up...

  5. Purchase from child account balance

    in XBoX Accessibility
    Purchase from child account balance: Hi, I have Microsoft Family set-up. My child wanted to purchase an PC Game pass so I added money to his balance. After that when he tried to pay for the pass there was an option to pay using...

  6. Withdraw money frome Microsoft account balance?

    in XBoX on Consoles
    Withdraw money frome Microsoft account balance?: Recently got money for xbox and wanted to know if i can withdraw the money from it f4f6e7cd-00ee-4076-afcb-2adacd9779f2

  7. why cant i use microsoft account balance?

    in XBoX on Windows
    why cant i use microsoft account balance?: I have a microsoft account balance and when i try to pay the remaining on my debit card it authorises a payment of the full amount rather than using my microsoft account balance. how do i fix this...

  8. Microsoft account balance not showing up on the Microsoft store

    in XBoX on Consoles
    Microsoft account balance not showing up on the Microsoft store: I am trying to use my account balance to pre-order an Xbox game on the website and it is not showing up when I select a payment method. The game is only available to pre-order on the website, so I...

  9. My account balance is positive (and enough) but when I click to buy v-bucks it’s showing as...

    in XBoX Games and Apps
    My account balance is positive (and enough) but when I click to buy v-bucks it’s showing as...: I’m trying to buy v-bucks for my son. The Microsoft account is showing £18.00 but when he goes to purchase it gives the option of buying with Microsoft balance of £3.01 …. How can I sort this...

  10. when does it charge when im using the microsoft account balance instead of my debit card?

    in XBoX Games and Apps
    when does it charge when im using the microsoft account balance instead of my debit card?: Hello, I preordered a game that comes out on February 2 of this year, but the Microsoft account balance doesn't show a change, I preorder the game in November, I read that it charges immediately...