Account Balance 0.00

Discus and support Account Balance 0.00 in XBoX on Consoles to solve the problem; I had a little over $50 in my microsoft account to get ready to buy the new Friday the 13th game, and after checking to see if I still had it since the... Discussion in 'XBoX on Consoles' started by Eric Coldfire, May 8, 2017.

  1. Account Balance 0.00


    I had a little over $50 in my microsoft account to get ready to buy the new Friday the 13th game, and after checking to see if I still had it since the launch date was approaching, the money is gone.

    My account went from $51 to 0.00, but my purchase history hasn't changed since mid-April.

    Nothing has been purchased since the money was put in, and it wasn't promotional earned points, they were two pre-paid cards for $25 each.

    :)
     
    Eric Coldfire, May 8, 2017
    #1
  2. ML4472
    ML4472 Guest
    My Microsoft points are gone

    OK. I have not used PayPal before, so I dont know if the below data is normal. But if my payment was botched, than I should have get back the unused money to my Pay Pal account, whitch did not occured.

    Current balance: £0.00

    Date Transaction description Details Type Amount Balance

    03/06/2011 Refund credited -- Refund credited £51.00 £0.00

    03/06/2011 Xbox Live 6000 Microsoft Points bundle View Transaction -£51.00 -£51.00

    03/06/2011 Payment received. Thank you. -- Payment -£51.00 £0.00

    03/06/2011 Xbox Live 6000 Microsoft Points bundle View Purchase £51.00 £51.00

    Beginning balance: £0.00
     
    ML4472, May 8, 2017
    #2
  3. PsyNauT
    PsyNauT Guest
    Impossible to link my profil to a new e-mail due to unspent cash.

    Someone can tell me how am I suppose to get my account cash balance to 0.00$ efficiently so I can link my profil to an new e-mail pls.

    This is *@#! ridiculous...
     
    PsyNauT, May 8, 2017
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Account Balance 0.00

    For this issue you should contact xbox chat support billing section: support.xbox.com/contact-us

    or call: Customer Support
     
    M3tal Daz3, May 8, 2017
    #4
  5. M3tal Daz3 Win User

    Account Balance 0.00

    For this issue you should contact xbox chat support billing section: support.xbox.com/contact-us

    or call: http://bit.ly/2ee23wg
  6. ML4472 Win User

    My Microsoft points are gone

    OK. I have not used PayPal before, so I dont know if the below data is normal. But if my payment was botched, than I should have get back the unused money to my Pay Pal account, whitch did not occured.

    Current balance: £0.00

    Date Transaction description Details Type Amount Balance

    03/06/2011 Refund credited -- Refund credited £51.00 £0.00

    03/06/2011 Xbox Live 6000 Microsoft Points bundle View Transaction -£51.00 -£51.00

    03/06/2011 Payment received. Thank you. -- Payment -£51.00 £0.00

    03/06/2011 Xbox Live 6000 Microsoft Points bundle View Purchase £51.00 £51.00

    Beginning balance: £0.00
  7. ChainsawWarrior Win User

    Refund not received

    I checked it (my order history and my paying options) everyday since request and it says completed, and 0.00(my balance)
  8. VTiiiiiiiiii Win User

    MS Points not converted to local currency?

    Thanks for the post guys, but I was on this page earlier, however it shows my currency balance as £0.00, and still has 740 MS points deposited.
  9. oTGM x FADES Win User

    \gold membership not recognised

    Ive been onto that and the email address on thebilling page is the Live ID for his x box so i dont think ive put in on another account because we only have one!!! I have paid 39.99 and the balance on the accounnt is 0.00. Dont understand it at all!!!!
Thema:

Account Balance 0.00

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