Account anomalies

Hello

Before sending it off to repair could you try the following steps ?

Your screen is blank after you turn on the console

• Confirm that both your TV and Xbox One console are turned on.
• Check that your TV is set to the correct input signal (HDMI).
• Check that the HDMI cable connection to your console is secure.
• Check that the HDMI cable connection to your TV is secure.
• Check that the HDMI cable is connected to the "out to TV" port on the console.
  
• Perform a cold boot on your Xbox One console by holding the power button on the front of the console for approximately 10 seconds, and then turn it on again.
  
• Reset your display settings. Here's how:
  1. If there's a disc in the Xbox One console, eject it.
  2. On the console, press and hold the Xbox button for five seconds to turn off the console.
     
  3. Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console. You will hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. DO NOT LET GO until
     the second beep occurs.
     
     Note This will boot your console in low resolution mode (640 × 480). To reset this setting, go to
     Settings in the guide, select Display & sounds, Video options,
     and then TV Resolution.
  4. If you are required to complete these steps on every boot-up, you will want to change your TV connection to HDMI as shown in step 3 in the next section, "Your screen is blank and you use an AVR in your setup." For more information, see How
     to adjust the display settings on your Xbox One console.
• Try plugging the HDMI cable into a different HDMI port on your TV.
• Try using a different HDMI cable to connect your console to your TV.
• Try connecting your console to a different TV.

Source:http://support.xbox.com/en-US/xbox-...le-connected#5450dad25213417f99582cf0bb778c3b

OK, I just turned it on again and it's just a black screen now

I would recommend adding the phone number to your account, you need to have all of your information current and correct

The fact that you used false information may have flagged your account for anomalies

[quote user="LOL AT UR SKILL"]

Launching probe. We detected an anomaly time to land.

[/quote]




LOL... Anomaly is one of my PSN IDs.

Launching probe. We detected an anomaly time to land.