account already connected

Hello Max Hernandez 798!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)





Thank you for your understanding.



Sincerely





Microsoft Community Forum Moderator

Hi Max Hernandez 798,

Thank you for posting in the Microsoft Community Forum. I hope you're doing well.

Based on your description, it seems to be that you are unable to connect to your playstation and to your Minecraft game on Xbox. Let's work together to find the best solution to this problem.

I would like to ask a few questions to better understand the problem.

• Is this a new account?
  
• Have you already checked your Microsoft Account for any subscription on Xbox?
  
• When did the problem started?
  
• Can you please provide us a photo or screenshot of the error message whe you are connecting to the playstation?
  

Those above questions would help us provide the necessary information. Once we collect all the information, we will formulate the feasible resolution to help you with your case.

I look forward to your reply.

Sincerely





Microsoft Community Forum Moderator

You'll need to follow the steps from here to download your account to the console -

support.xbox.com/.../profile-move-delete

I linked my Microsoft account to another psn account because i didnt create another one

However when i did create it it said this account is already connected

The unlinking did not work do i tried everything else

I deleted the game

I logged out of the other psn account

And now the option came and still EVEN AFTER UNLINKING MY ACCOUNT FROM THE FIRST PSN ACCOUNT IT STILL SAID ITS ALREADY CONNECTED I EVEN DELETED MY DATA BUT STILL THE SAME ISSUE CAME

ON PS5 MY MICROSOFT ACCOUNT DOESNT EVEN SHOW UP

According to https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-TM-4-FAQ:

LINKING A MICROSOFT ACCOUNT TO A PLAYSTATION® ACCOUNT

Note: Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation® accounts can only be re-linked to the original account.

So basically even if you unlink your psn account from your Microsoft account it still will only ever let you relink the original account that was previously linked. Hence why you still get the errors of it being linked to another psn account because in a way it will still be forever linked. Hope that makes sense.

Is it saying there's an account already connected?