Accidentally Purchased a New Game on my old Gamer Tag

Discus and support Accidentally Purchased a New Game on my old Gamer Tag in XBoX on Consoles to solve the problem; I recently purchased the new Call of Duty Cold War but didn't realize my microsoft account was linked to a really old email and gamertag. Is there an... Discussion in 'XBoX on Consoles' started by Jordyprocyk, Nov 28, 2020.

  1. Jordyprocyk
    Jordyprocyk Guest

    Accidentally Purchased a New Game on my old Gamer Tag


    I recently purchased the new Call of Duty Cold War but didn't realize my microsoft account was linked to a really old email and gamertag. Is there an easy way to either delete the old gamer tag but keep my game? When I log into the xbox that I registered
    the game to it makes me sign into my old gamertag before it will let me play the new game.

    :)
     
    Jordyprocyk, Nov 28, 2020
    #1
  2. Jay Tarala Win User

    Anyone know how to get my old gamer tag onto my console after starting a new account?

    Thanks, I appreciate you getting back to me but that isn’t helping.

    Maybe I’m not explaining this right.

    I restarted my console this morning when I signed back in I didn’t read things correctly and used my email and password to sign in and then started with a new gamer tag with the same email as my old gamer tag.

    Now when I sign in it’s my new gamer tag that pops up. I tried deleting the new tag off my console and resigning in but again the new gamer tag pops up.

    There is no option to look for tags associated with the same email???

    All my purchased games and game pass is associated with my old gamer tag. How do I get my old gamer tag back with this email and onto my console???
  3. KindGryphon Win User

    Anyone know how to get my old gamer tag onto my console after starting a new account?

    Thanks, I appreciate you getting back to me but that isn’t helping.

    Maybe I’m not explaining this right.

    I restarted my console this morning when I signed back in I didn’t read things correctly and used my email and password to sign in and then started with a new gamer tag with the same email as my old gamer tag.

    Now when I sign in it’s my new gamer tag that pops up. I tried deleting the new tag off my console and resigning in but again the new gamer tag pops up.

    There is no option to look for tags associated with the same email???

    All my purchased games and game pass is associated with my old gamer tag. How do I get my old gamer tag back with this email and onto my console???
    You had to have used a different email for the new account. Its simply not possible to have two accounts under the same exact email.

    If you tried it would say the account already exists
  4. Kalikospook Win User

    Why has my gamer tag not changed on xbox1

    Gamer score leaderboard also shows as my old gamer tag above my game points, are these places where my new gamer tag should be on Xbox 1? On my Xbox 360 my old gamer tag is nowhere to be found even if I look for it
  5. SheFuxknDope Win User

    HOW TO CHANGE GAMER TAG TO XBOX 360 GAMER TAG

    For some reason my new gamer tag linked itself to my old gamer tag email address. I don't know how to change that and to link my old gamer tag back to my Microsoft account. I believe that's why I cant play as my old game tag. Is there a way to fix that?
  6. POISONEDHEART99 Win User

    I really need help

    I sign in with email and old pass and it leads me to the new unwanted gamer tag. I try and sign in with my email and new password for my old gamer tag and it doesn't accept it.
Thema:

Accidentally Purchased a New Game on my old Gamer Tag

Loading...

  1. Accidentally Purchased a New Game on my old Gamer Tag - Similar Threads - Accidentally Purchased Game

  2. What do I do accidentally purchased a game for myself instead of my friend

    in XBoX Games and Apps
    What do I do accidentally purchased a game for myself instead of my friend: I was trying to buy a digital gift for my friend I thought I could be tech savvy as I seen it was possible but now I own a game I don’t want and will never play can I somehow transfer it to them...

  3. Can I please get refund for accidental purchase?

    in XBoX Games and Apps
    Can I please get refund for accidental purchase?: I made an accidental purchase . I did not want or have any intention of it . Need a refund please. 8ade9264-5824-4d74-8b3e-12926234c8c0

  4. I made an accidental purchase and was denied the refund, should I dispute the charge from...

    in XBoX Games and Apps
    I made an accidental purchase and was denied the refund, should I dispute the charge from...: Accidentally bought $44.99 worth of madden points. I was denied the refund, but i need the money back so should i dispute the charge with my bank? d52742e9-4ca4-4f01-8197-e533dfd2f770

  5. Can I refund an accidental purchase for a game I've already played on game pass?

    in XBoX Games and Apps
    Can I refund an accidental purchase for a game I've already played on game pass?: I just purchased minecraft on the store rather than renewing my game pass thinking that I would be able to play online with my friends without the game pass subscription, and I would have the...

  6. What do i do, i accidentally purchased fifa 23 points when i want fifa 24 points!?

    in XBoX Games and Apps
    What do i do, i accidentally purchased fifa 23 points when i want fifa 24 points!?: I accidentally in a rush purchased 12000 ans 2900 points for fifa 23 when i wanted them for fifa 24 203e4370-1c1d-4140-a447-f1cfeccdd484

  7. So I was checking the price on a game and tapped A instead of B and accidentally purchased...

    in XBoX Games and Apps
    So I was checking the price on a game and tapped A instead of B and accidentally purchased...: It's called mortal shell enhanced edition and I didn't mean purchase it but I can't get my money back because it was to late. 50bce006-4fb6-4150-9a95-72652f0a61dc

  8. accidental purchase

    in XBoX Games and Apps
    accidental purchase: i did buy game pass ultimate by a mistake and i cant refund it now can you pls help ? 88071e43-deef-457d-bc26-9c9d121fc6f3

  9. How do I get a refund on an accidental purchase?

    in XBoX on Windows
    How do I get a refund on an accidental purchase?: How do I get a refund on an accidental purchase? 36e2e501-c56c-4119-9d48-4ff14b1a7167

  10. How do i get a refund on a game i accidentally purchased

    in XBoX Games and Apps
    How do i get a refund on a game i accidentally purchased: I accidentally bought. 2k23 and want a refund please 786638c2-06fb-4178-bedf-ea3893bbee6a